Company: Leap29
Skills: IT - Software Development, IT - Sys Admin & Support
Experience: 4 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Salary: Competitive
Location: Singapore

Job Title: Citrix Admin L2
Experience range: 4 to 8 years (Relevant Experience)
Residential Status: Singapore Citizen or Singapore PR
Education: Minimum Diploma (full time)
Shift timing: 7 AM to 4 PM, 2 PM to 11 PM & 5 PM to 2 AM.


•Willing to work in Shifts
•Good in technical troubleshooting and problem solving
•Able to work on Knowledge acquisition and update the related documents
•Plan and schedule Changes, Coordinating with different stakeholders.
•Perform Trend analysis, identify top few incidents and work with respective teams/individual to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
•Work on the service improvement / Automation programs.
•Excellent customer handling skills.
•Plan and schedule Changes, Coordinating with different stakeholders.
•Perform RCA for Major Incidents related to his / her tower Follow quality / security process defined for the engagement.
•Analyze the current infrastructure and provide recommendations.

•Expertise in the area of Citrix XenApp 6.x / 7.x & XenDesktop 7.x ,
•Expertise in Citrix Storefront / Netscaler load balancing and gateway.
•Hands on experience with Appsense profile management solution in Citrix environment
•Experience in handling migration activities .
•Experience in Process Automation (SIP). Experience in developing installation packages using
•One or more of the common packaging technologies App V.
•Experience in Application upgrades and deployments using Altiris.
•Good scripting knowledge on Powershell and VB script.

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