Company: Jacobs
Skills: IT - Sys Admin & Support
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Camp Araijan, Kuwait

Jacobs is seeking a qualified Information Technology (IT) management professional to support the 160th Signal Brigade's Operation, Maintenance, and Defense of Army Communications in Southwest Asia and Central Asia contract. Your career at Jacobs enables 160th Signal Brigade to fulfill its mission to support of the US Army Central (ARCENT) and U.S. Central Command (CENTCOM) mission for their areas of responsibility and to defend the United States and its allies. As a member of our team, you will support Team Jacobs as we partner with military and civilian members to provide world-class IT & Cyber services and support that connects over 80,000 users and warfighters in the areas of network services, cyber security, end-user computing, service desk, and enterprise & mission systems across the Southwest Asia and Central Asia AORs.

The Systems Administrator performs tier one and two network support in accordance with the SIE OPORD. Candidates must possess strong problem-solving, analytical and communication skills, in addition to in-depth technical knowledge of the Government's systems' hardware and software. Candidate requirements vary depending on system complexity, the types of operating and network systems being supported, and the size of the organization. A background in the specific types of hardware and software systems used by the Government is required. Candidates monitor and control one or more mid-range application servers. The SA studies program operating instructions to determine equipment setup and operations. The SA continuously observes the operation of assigned applications and storage devices to monitor system operation and determines the point of hardware or software failure. The SA manipulates systems in accordance with standard procedures to continue operations when individual units of a system malfunction. The SA confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations. The SA maintains operating records such as machine performance and production reports.
Typical Duties
• Installing operating system software, patches and upgrades
• Analyzing, troubleshooting and resolving system hardware, software and networking issues
• Configuring, optimizing, fine-tuning and monitoring operating system software and hardware
• Performing system backups and recovery
• Conducting server builds
• Monitors and controls Data Center and Wide Area Network operations
• Directs the correct system and network administration actions during an event causing service outage
• Ensuring the support staff follows published operating instructions
• Monitoring the operation applications and storage devices to ensure services are properly provisioned
• Ensuring the support staff adjusts operations in accordance with standard procedures
• Confers with software systems engineering or applications programming personnel in the event that errors require a change of instructions or sequences of operations
• Maintains operating records such as machine performance and production reports


Required Years of Experience: 4

Shift work is required to support 24x7 operations. It is important to be available to work any shift/designated hours required to include nights, weekends and holidays. Shift differential will be paid.

Required Certification: Employment is contingent upon maintaining required certifications
• MCSA current and relevant to the candidate's work area
• DOD 8570 IAT Level II or higher

Essential Functions:

Physical Requirements
Requires sitting for extended periods of time at a desk (90%). Requires sitting at a computer terminal for long periods of time (90%). There is a possibility that due to parking availability and location of work area walking moderate to long distances can sometimes be required.

Work Environment
Inside office/cubicle environment. Requires ability to interact professionally with co-workers and all levels of management (100%).

Equipment and Machines
Requires ability to operate a personal computer, a telephone, copier, and other general office equipment (100%). Ability to conduct evaluation of third and fourth generation or current state of the art computer hardware and software and its ability to support specific requirements, interfacing with other equipment and systems.

Attendance is critical. Work hours are normally 8 hours per day and 5 days per week, Monday through Friday. Being prompt is important to provide continuous and on-going service to customers. Attendance is important to maintain continuity of service. Work outside of normal duty hours may be required with as little as one-hour advance notice. Overtime is infrequent, but important when required (1%).

Other Essential Functions
Must be able to communicate effectively, both verbally and in writing. Must be able to interface with individuals at all levels of the organization. Must be able to obtain unescorted access to work areas. Grooming and dress must be appropriate for the position and must not impose a safety risk/hazard to the employee or others. IAT Level II certification is required. The minimum of an interim Secret level DoD Security Clearance is required