Company: Chevron
Skills: Accounting, Customer Service
Experience: 1 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia

Chevron Malaysia Limited is accepting online applications for the position of Assistant, Card Services - Hong Kong Support located in Kuala Lumpur, MalaysiathroughOctober 15, 2020at 11:59 p.m. (Eastern Standard Time).

Responsibilities for this position may include but are not limited to:

Card Operations

  • Responsible for the setup of StarCard customer account and card data to ensure data accuracy, etc in compliance with Data Privacy Ordinance in Hong Kong
  • Performs Easenet and search negative records of the Card applicants via external source when handling new StarCard applications
  • Follows up with on card application status, autopay application etc.
  • Follows up with Banks on handling autopay
  • Handles StarCash Account creation, printing of StarCash Card and card delivery arrangements
  • Inputs the StarCash Breakage entries monthly
  • Prepares entries in StarCash Card
  • Handles coupon reconciliation with adjustment file on tax and rebate
  • Scans and sends application forms with support documents to HK Credit for StarCard application approvals
  • Maintains good filing system


Credit Support and Collection



  • Handles credit monitoring and management to maintain good credit performance
  • Monitors credit limit utilization status


Account Management and Customer Services

Supports Card Marketing Initiatives or Programs

Required Qualifications:




  • Diploma / Bachelor's in Business, Accounting, or Marketing
  • 1-2 years of experience
  • Strong administrative and organization skills
  • Strong teamwork - cross functional support to Card Marketing, Card Operation, Credit Management and Card Sales
  • Detailed and process driven - to ensure effective and reliable support to business through compliance and fluency in established processes
  • Fast and adaptable learner, given the cross function support this position entails
  • Proficient in Microsoft Office applications
  • Must be to read, write and speak Cantonese as the role will be mainly liaising with Cantonese-speaking stakeholders


Relocation Options:

Relocation will not be considered.

International Considerations:

Expatriate assignments will not be considered.

Chevron participates in E-Verify in certain locations as required by law.

Chevron participates in E-Verify in certain locations as required by law.



Chevron is one of the world’s leading integrated energy companies. Our success is driven by our people and their commitment to get results the right way – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. Some of our specialties include generating power and produce geothermal energy; investing in profitable renewable energy and energy efficiency solutions; and developing the energy resources of the future, including researching advanced biofuels.


Our diverse and highly skilled workforce consists of approximately 64,700 employees, including more than 3,200 service station employees. At Chevron, we’re focused on safely delivering the energy needed to power human and economic progress worldwide. But how do we do that when harnessing fossil fuels can be inherently risky? To meet these challenges, Chevron has spent more than 20 years expanding systems that support a culture of safety and environmental stewardship that strives to achieve unequaled performance and prevent all serious incidents and fatalities. We call this Operational Excellence, and it drives everything we do. 


Diversity & Inclusion

We’re committed to reflecting in our workforce the rich diversity of cultures and racial and ethnic backgrounds in the communities where we live and work. We’re also devoted to encouraging a diversity of ideas.


Diversity is one of the cornerstones of our values, which we call The Chevron Way. The Chevron Way states:


“We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.”


As a core value, diversity is critical to developing a talented, high-performing workforce needed for ongoing business success. The Chevron Way’s focus on people has helped establish a culture that attracts, develops and retains more diverse talent.


We Support Career & Personal Development

We value the importance of managing work/life priorities by offering flexible work schedules, on-site child care at some facilities, adoption assistance, dual-career couple support, scholarships and tuition reimbursement.


At Chevron, you’ll find a workplace committed to your professional development. You’ll receive support and tools to create your own career path, including education assistance support which pays up to 75% of the cost (including tuition, textbooks, lab fees, and registration and administration fees) for approved courses. To strengthen organizational capability, we develop our employees’ and contractors’ skills and experience through our Invest in People strategy. As part of this strategy, discussions focused on continually improving individual performance are held between managers and employees.




Chevron placed 3rd in the 2019 Rigzone Ideal Employer Rankings -  find out more here.