Company: Baker Hughes
Skills: Sales
Experience: 8 + Years
Education: Bachelors/3-5 yr Degree
Location: Gurugram, Haryana, India

Role Summary:

Baker Hughes has a new opportunity for Inside Sales Manager - Nexus Controls to join the team in Gurgaon / Pune, India

Essential Responsibilities:
  • Selling by phone or online, rather than traveling to meet customers face-to-face
  • Provide commercially and technically sound quotations to customers
  • Build a pipeline of opportunities, keep a tab on open quotations, follow-up with customers to close orders
  • Maintain pricing history (LPR) from past with installed base customers
  • Act as a liaison with applications engineering regarding inquiries for custom products, special applications and technical questions involving orders or quotes
  • Observe all foreign trade laws and policies
  • Answer customer questions regarding products in an accurate and professional manner
  • Handle replacement and product return orders
  • Keep updated about latest part numbers, replacements of obsolete parts, Technical Information Letters (TIL) and product service bulletins.
  • Work closely with headquarters, factory and Customer Care team for timely execution, invoicing and dispatches of parts to customers
  • Coordinate with ITO, Comm Ops, Project Management and Legal teams for seeking review and approval of Terms & Conditions and price DOA's
  • Provide order status to customers, sales manager or to order conversion team
  • Coordinate with Accounts Receivable, field sales, and the customer should a problem arise concerning payments
  • Establish and maintain a good working rapport with assigned field offices and representatives
  • Accountable for convertible orders

Qualifications / Requirements:
  • Bachelor's degree from an accredited university or college (Engineering discipline preferred)
  • Controls Solutions and Instrumentation product knowledge
  • Prior experience dealing with the Oil & Gas and Power Plant industries
  • Minimum 8 years of relevant experience in industry-related sales or Inside Sales
  • Hands on working experience on ERP tools - SAP and Oracle
  • Should have ability to review customer PO to identify risks and mitigate them well in advance

Desired Characteristics:
  • Customer-focused mindset with proven ability to respond quickly to customer needs
  • Ability to deliver effectively in a dynamic and fast-paced environment
  • Strong oral and written communication skills and ability to communicate with customers, field sales managers and other senior stake holders in business
  • Ability to utilize data from ERP tools to research background of historical orders from customers
  • Flexibility to take up additional responsibility identified from time to time
  • Ability to work with virtual teams operating in different time zones
  • Proven coordination and influencing skills.
  • Excellent interpersonal and teamwork skills
  • Self-motivated and self-starter


Gurgaon / Pune , India

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

About Us:
With operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we're committed to achieving net-zero carbon emissions by 2050 and we're always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.

Join Us:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let's come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.