Company: Baker Hughes
Skills: Engineering Technician
Education: Bachelors/3-5 yr Degree
Location: Shenzhen, Guangdong Province, China


Role Summary/Purpose

The X-Ray Service Engineer will be responsible for installation, commissioning, troubleshooting and maintenance for GE X-ray equipment's & system including CT system, X-ray test machine, and standard X-ray products.

Essential Responsibilities

 

  • Perform installation, commissioning, troubleshooting maintenance and repair on designated equipment.Maintaining communication with channel service engineers and customers directly to ensure resolution and proper follow up, leading to customer satisfaction.Keeping up to date on administrative responsibilities such as technical service report and internal service records in a timely manner.Utilizing the escalation process, as needed, and working closely with technical support team to define and support implementation of corrective action plans to resolve customer issues in a timely mannerParticipating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.Continually building modality expertise including standard x-ray products, digital detector, 2D and 3D CT machines as well as new product introductions and other relevant modality enhancements.

 


Qualifications/Requirements

 

 

  • Bachelor's degree in Engineering related majorsPassionate about solving technical issues for customersAccept 70% business travels.Workable English (Written and speaking)

 


Desired Characteristics

 

 

  • X-ray system field service experience is a strong plus.Radiation Safety License holder is preferred.Strong ability to analyze and resolve problems.Excellent oral and written communication skills.

 


Location: Changzhou or Shanghai, China

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.