Company: Core Group
Skills: Customer Service, IT - Sys Admin & Support
Experience: 4 + Years
Education: Associates/2 yr Degree/Diploma
Location: New Orleans, Louisiana, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: US

Core Group Resources ( is the Americas leading maritime & offshore recruitment company. Founded by a licensed mariner who has offshore experience, Core Group Resources expertise is unmatched in the marine offshore market for executive search, staffing, and expertise identification. For more information contact us 281 347 4700. We are currently in the market for the following:

Job title

Desktop Support Analyst Contract to Hire


New Orleans, LA

Position Summary

The successful candidate will be responsible providing front line technical assistance with Helpdesk, printing, mobile and any other IT needs for the company in a regional capacity.


  • First point of contact for IT assistance in a region
  • Work with global IT administration
  • Troubleshoot and resolve IT issues
  • Knowledge of mobile systems and how to troubleshoot
  • Resolve remote VPN issues
  • Understanding and ability to implement virus and malware removal
  • Make recommendations to Management for process improvements
  • Assist with rolling out new technologies


  • 2+ years' helpdesk support 2+ years' in a desktop support role preferred
  • Knowledge of desktop and laptop configuration
  • Must be a US Citizen or Green card holder only


Working conditions

  • Ability to work in an office environment