Skills: IT - Analysis & Management
Experience: 7 + Years
Education: Bachelors/3-5 yr Degree
INFORMATION & COMMUNICATION TECHNOLOGY Networks Infrastructure
SYSTEMS ENGINEER (Data Center & Backup)
Primary Purpose of Job
1. Provide solution specification , design and configuration details by analysing business requirements and using knowledge base and research to prepare RFQ's and tenders to procure, install and commission servers, racks, cabling and server Operating Systems (OS) and software2. Provide 1st. and 2nd level support through problem diagnosis and resolutions by analysing server performance, capacity management tools, diagnostic tools and vendor support contract to take timely action to ensure continuous system availability.3. Obtain documentation & training for the above systems through vendor liaison and workshops to maintain a knowledgebase required to support installed systems4. Monitor, improve and implement processes and procedures through diagnostics, analyses and best practices to reduce system downtime and loss of data5. Minimize administration tasks by automating processes using tools and scripting to improve on performance and full resource utilization.6. Enable testing and development environments, when required, by means of providing system requirements to ensure an isolated work area that can be used to simulate a production environment.7. Implement and update security related Servers Operating System by installing the appropriate patches/upgrades and keep them up to date to minimize security breaches and meet auditor's requirements.8. Manage server and OS licenses by maintaining a software catalogue to ensure timely renewal of licenses or cancellation of licenses.9. Provide technical expertise to other divisions by participating in task forces and project teams to share technical knowledge with other team members.10. Submit problem incident reports to software and hardware manufacturers by means of a predefined method to request suggestions and/or resolutions for problems for which no remedy exists at hand.11. Ensure 2nd and 3rd level support for server infrastructure environment through experience gained from hands-on, training and constant updating of knowledgebase along with vendor and peers support to resolve short, medium, and long term issues to achieve and improve user satisfaction.
• Bachelor's degree in Computer Science, a related Engineering field or Management Information Systems
Experience & Skills
• Minimum 7 years of progressive experience in a directly related field, including at least 4 years of technical experience in server infrastructure environment. • Thorough understanding of the state-of-the-art servers, operating systems, monitoring & reporting tools and blade technologies by means of ongoing research to maintain knowledge of the latest technology trends in sever area. • Adapt to and quickly learn new technologies and products such as virtualization, consolidation and grid/blade• Establish and allocate resources by studying business requirements to form project teams. • Ability to install, configure, troubleshoot, monitor and performance tuning for Operating Systems (including Windows, AIX, RedHat, etc..), Active Directory, Microsoft System Center, SQL/Oracle, ERP Systems, and Virtualization Infrastructure systems (such as VMware and Hyper-V)• Desirable to have at least one of Microsoft MCSE, UNIX/Linux Administration, Blade Server, virtualization , Converged / Hyperconverged Infrastructure training/certification. • Analyse and Implement security, patch management on server systems, server applications, virtualization software. • Experience in Microsoft SCCM administration, application packaging and deployment. • Experience in Microsoft SCOM administration, monitoring for both Windows and Linux environments. • Good working knowledge of scripting technologies like Windows Powershell, vbscript, etc to automate administrative tasks. • Good understanding of datacenter networking, virtual infrastructure networking, security implementation and administration• Good understanding of storage technologies like SAN, NAS, Windows File and Print services. • Good understanding of backup software (preferably TSM) and SAN connectivity. • Excellent analytical and problem solving skills• Good verbal, written, and presentation skills.
Qatar Petroleum is an integrated national oil company (NOC) responsible for the sustainable development of the oil and gas industry in Qatar and beyond.
Qatar Petroleum’s activities encompass the entire spectrum of the oil and gas value chain locally, regionally, and internationally, and include the exploration, refining, production, marketing and sales of oil and gas, liquefied natural gas (LNG), natural gas liquids (NGL), gas to liquids (GTL) products, refined products, petrochemicals, fertilizers, steel and aluminum.
Qatar Petroleum is committed to contribute to a better future by meeting today’s economic needs, while safeguarding our environment and resources for generations to come. Thriving on innovation and excellence, Qatar Petroleum is bound to the highest levels of sustainable human, socio-economic, and environmental development in Qatar and beyond.
For more information, please visit www.qp.com.qa