Account Manager

Stream-Flo USA, LLC
Houston, Texas, United States
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5 + Years Experience

Company: Stream-Flo USA, LLC
Skills: Business Development, Sales
Experience: 5 + Years
Education: High School/Secondary
Location: Houston, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: US

Key position functions include:

  • Responsible for the management of all customer account sales functions for assigned accounts within a designated territory. This includes all Know-Your-Customer activities, lead prospecting, project pursuit, and aftermarket sales
  • Forecast and manage annual sales budgets for assigned accounts and ensure targets are met or exceeded
  • Establish operations assurance plans for assigned accounts, including forecast of spares and refurbishment requirements
  • Maintain and grow business within accounts through continuous demonstration of our commitment to "Excellent Customer Experience, Innovative Flo Solutions."
  • Gather pertinent customer intelligence related to pricing, specifications, and market trends
  • Liaise with Sales colleagues to share information and optimize efforts
  • Ensure "clean starts" to all orders by fully defining requirements, timelines, and expectations for work in advance of order acceptance
  • Ensure all work is undertaken in accordance with a) executed master service agreements, b) the Company general terms and conditions of sale, or c) negotiated terms consistent with the Company risk policy
  • Provide guidance / instruction, ensure completeness and accuracy, and be customer focal point for RFQ inquiries
  • Ensure that Company interests, proprietary and confidential information, and property is protected
  • Maintain a high level of technical understanding of Master Flo product lines and make presentations accordingly
  • Complete regular and detailed sales reports, updates to target account plans, and updates to contact databases
  • Action any issues with respect to customer concerns, complaints, scope change, etc. prior to order placement
  • Ensure customer accounts are paid/financially current
  • Coordinate and represent Company at industry gatherings as required
  • Provide input to product development initiatives
  • Other duties as may be required

Preferred candidate will possess a combination of the following:

  • Post-Secondary education or equivalent amount of experience and education
  • Minimum 5 years technical sales experience in the oil and gas industry, with a proven track record for penetrating markets and effective customer relations
  • Knowledge of production chokes, specialty control valves, actuation and industry applications
  • Excellent verbal and written communication skills, high level of self-motivation, strong self-organization and time management abilities
  • Expertise in coordinating bid and proposal activity
  • Demonstrates ability to work as a team player within and across reporting lines
  • Able to work independently, but know when to request timely support
  • Ability to travel
  • Proficient in office communications and software, including presentation tools
  • A demonstrated commitment to workplace health and safety
  • Must be able to perform work in an office setting 50% of the work day
  • May be required to constantly stand, walk, sit and use hands to handle or feel to operate a computer or other office productivity machinery, such as a calculator, copy machine and printer during the work day
  • Will be required to work in changing temperatures (e.g. inside, outside)
  • Specific vision abilities required by this job include close vision, distance, color, peripheral, depth perception and ability to adjust focus
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

Stream-Flo offers a competitive salary, profit sharing and a comprehensive benefit program to prospective employees, as well as the opportunity to work in an entrepreneurial environment, characterized by continued growth and strong business results.

We thank all applicants for their interest. However only those candidates identified for further consideration will be contacted.