Company: Chevron
Skills: IT - Sys Admin & Support
Education: High School/Secondary
Employment Type: Full Time Contractor
Location: Houston, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.
     


Chevron is one of the world's leading energy companies, with approximately 48,000 employees working in countries around the world. We explore, produce and transport crude oil and natural gas; refine, market and distribute fuels and other energy products; manufacture and sell petrochemical products; generate power; and develop future energy resources.

Chevron is accepting online applications for the position of ITC - ITSD EUSA VIP Dedicated IT Support Analystlocated inHouston, TXthrough January 27th, 2020at 11:59 p.m. (Eastern Standard Time).

This is an opportunity to join the team supporting Chevron'stop leaders and their staff. This customer facing role offers great visibility with both Functional and IT management, and a unique opportunity to interface with Chevron's most executive leadership. The ideal candidate will be a self-starter with good problem solving and customer service skills able to present themselves well to top leaders. The role offers exposure to a wide variety of technologies and will help the successful candidate build a strong network within Chevron. Project and leadership opportunities are anticipated in the upcoming years.

Responsibilities for this position may include but are not limited to:

• Dedicated Level 2 IT support for VIP Subscribers: PC, peripherals/printers, mobile devices (iPhone, iPad, satellite phones, etc.), VIP Video/Audio Conference Support, Office 365, application support - Chevron/ non-Chevron PCs & proprietary software, encryption and access management support

• Project management for key internal processes concerning support for new products, procedures, or requirements

• Evaluation of new hardware/software/services in the VIP dedicated space - participation in pilot programs for new technologies

• Support for VIP Video and Audio Conferencing solutions

• Identification of potential improvement opportunities for VIP Dedicated IT team as well as VIP Dedicated subscribers
• Information Risk Management & Information Protection Coordination, VIP Dedicated IT support for ChevronGM+ level

• Training of VIP Dedicated Subscribers and Admins for new software and processes

• Ocasional offsite conferencing or home visit support as needed

High visibility and interaction with Chevron's top GM level and above includingIT managers

• Fast paced environment where quick, decisive, deliberate and effective solutions must be made on a day to day basis.

• This role requires a solid customer service mindset and the ability to build strong, collaborative relationships with all key stakeholders.

• Must strive to continuously build a strong network of partnerships and know how to escalate executive IT issues appropriately while ensuring good prioritization is in place.

• Effective and non-technical communication is a must given the various levels of IT knowledge within theleadership and staffranks.

• Need to be able to lead through influence.

Preferred Qualifications:
  • Strong technical aptitude and troubleshooting skills required; knowledge of Chevron (GIL)desktop, Outlook, Video Conference, Cisco WebEx, and Mobility. Demonstrated breadth of skills in a wide range of technologies and a willingness to learn.
  • Excellent oral and written communication skills, with strong customer facing support skills. Ability to tailor message based on type of audience (e.g. technical resource vs. executive). End user training desirable.
  • Demonstrated strong analytical, teamwork and customer engagement skills; ability to build relationships; proven ability to work on sensitive customer issues with professionalism and discretion. Able to present well to top Chevron leadership.
  • Demonstrated ability to lead through influence and apply Operational Excellence / Chevron Way behaviors, especially with regards to Information Protection and Information Risk Management areas. Ability to apply technical solutions to business needs. Ability to analyze current and emerging technologies/processes for improvement opportunities.



Relocation Options:

Relocation will not be considered.

International Considerations:

Expatriate assignments will not be considered.

Regulatory Disclosure for US Positions:

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.

Chevron is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status, or other status protected by law or regulation.

Chevron participates in E-Verify in certain locations as required by law.

Chevron is one of the world’s leading integrated energy companies. Our success is driven by our people and their commitment to get results the right way – by operating responsibly, executing with excellence, applying innovative technologies and capturing new opportunities for profitable growth. Some of our specialties include generating power and produce geothermal energy; investing in profitable renewable energy and energy efficiency solutions; and developing the energy resources of the future, including researching advanced biofuels.

 

Our diverse and highly skilled workforce consists of approximately 64,700 employees, including more than 3,200 service station employees. At Chevron, we’re focused on safely delivering the energy needed to power human and economic progress worldwide. But how do we do that when harnessing fossil fuels can be inherently risky? To meet these challenges, Chevron has spent more than 20 years expanding systems that support a culture of safety and environmental stewardship that strives to achieve unequaled performance and prevent all serious incidents and fatalities. We call this Operational Excellence, and it drives everything we do. 

 

Diversity & Inclusion

We’re committed to reflecting in our workforce the rich diversity of cultures and racial and ethnic backgrounds in the communities where we live and work. We’re also devoted to encouraging a diversity of ideas.

 

Diversity is one of the cornerstones of our values, which we call The Chevron Way. The Chevron Way states:

 

“We learn from and respect the cultures in which we work. We value and demonstrate respect for the uniqueness of individuals and the varied perspectives and talents they provide. We have an inclusive work environment and actively embrace a diversity of people, ideas, talents and experiences.”

 

As a core value, diversity is critical to developing a talented, high-performing workforce needed for ongoing business success. The Chevron Way’s focus on people has helped establish a culture that attracts, develops and retains more diverse talent.

 

We Support Career & Personal Development

We value the importance of managing work/life priorities by offering flexible work schedules, on-site child care at some facilities, adoption assistance, dual-career couple support, scholarships and tuition reimbursement.

 

At Chevron, you’ll find a workplace committed to your professional development. You’ll receive support and tools to create your own career path, including education assistance support which pays up to 75% of the cost (including tuition, textbooks, lab fees, and registration and administration fees) for approved courses. To strengthen organizational capability, we develop our employees’ and contractors’ skills and experience through our Invest in People strategy. As part of this strategy, discussions focused on continually improving individual performance are held between managers and employees.

 

 

 

Chevron placed 3rd in the 2019 Rigzone Ideal Employer Rankings -  find out more here.