Company: Baker Hughes
Skills: Technical Writing
Experience: 7 + Years
Education: Masters Degree
Employment Type: Full Time Salaried Employee
Location: Mumbai, Maharashtra, India

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Role Summary/Purpose:

As a Sr Technical Writer, you will be responsible for working independently on technical writing projects. You will collaborate with cross-functional teams to produce high-quality documentation and training videos. Responsible for working independently on projects. Collaborates with cross-functional teams to produce high-quality content. Contributes to larger team on projects as needed.

Essential Responsibilities:

Technical writers communicate complex information clearly, concisely and accurately. As a technical writer, you will collaborate with product owners/SMEs to understand the requirements and features being built in the product and convert them into user comprehendible documentation and procedures. You will also create simple tutorials, review labels and messages within the user interface, and create release notes, FAQs, implementation guides.

You may also create diagrams, collaborate with other writers to create a style guide, design efficient writing processes, edit white papers and other collateral. You will constantly seek smarter ways to improve. You are a customer advocate, striving to create the best information experience for the customer.

  • Strong writing and editing skills
  • Strong command over English language and having the ability to express technical and engineering content into user comprehendible content
  • Skilled in core information development processes: content planning, content creation, content review
  • Skilled in time management, able to meet tight deadlines with multiple deliverables
  • Knowledge of core technical communication concepts, topic-based authoring, minimalism, task-oriented design.
  • Ability to collaborate with subject matter experts to research software products, understand requirements, determine functionality and design features, then communicate those effectively to the user
  • Working with global development teams, including flexibility to work and engage with remote teams during off-core working hours when necessary.
  • Ability to communicate clearly and independently with global teams over e-mail or during remote telephonic calls.
  • Ability to break down software processes into tasks necessary to the targeted user and effectively explaining those tasks to the user
  • Ability to create compelling visual content and stories that convey key product and solution messages and themes while adhering to the company's brand and design

  • Bachelor's degree in Journalism, English, communications field, Computer Science or related field
  • A minimum of 7-8 years of experience in technical writing or Masters degree with 5 years of experience with technical writing

Desired Characteristics:

Technical Expertise:
  • Experience with following tools is desirable
  • MadCap Flare authoring
  • Adobe Illustrator
  • Adobe Photoshop
  • Adobe Acrobat Pro
  • TechSmith Snag-It
  • Visual Studio
  • Acquia Digital Asset Management (DAM) System
  • SAP
  • Understanding of the major aspects of software design, development, and QA and how they affect the information development process
  • Awareness of Lean/Agile/XP software development processes
  • Familiarity with technical writing in Condition Monitoring Domain/or Industrial application space
  • Personal project management skills: ability to broadly estimate scope, ability to work to deadlines
  • Strong drive to obtain domain and product knowledge. in both the Information Development and Oil and Gas industries
  • Personal project management skills: ability to broadly estimate scope, ability to work to deadlines

Location: Mumbai, India

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more