Company: The REACH Group
Skills: Customer Service, HR - Trainer / Instructor, Secretarial or Administrative
Experience: 3 + Years
Education: Some College
Employment Type: Part Time Contractor
Salary: Commensurate based on experience
Location: Houston, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Located in region: North America


The REACH Group is a Houston based, International Oil & Gas Performance Management Consultancy. We are a leading-edge continuous improvement implementer with approximately 50 professionals and a unique culture. Our customized programs include:

  • Performance optimization & Continuous Improvement for Drilling, Completions & Production
  • World Class Safety Culture implementation
  • Leadership Development
  • Knowledge Management
  • Well Value Assurance & Organizational Development
  • Culture by Design

Our clients include essentially every O&G major as well as many independent and regional companies.


We are seeking a motivated Part-Time Salesforce Administrator to join our team supporting our global CRM.


This is a highly visible role and perfect for a hands-on Salesforce Administrator who can perform as a SME and own & optimize a platform for a rapidly growing global organization.


Job Responsibilities

• Administer and support Salesforce platform (user setups, profiles and roles, reports and dashboards, customize objects, fields, record types, page layouts, workflow and validations)

• Work with business development team to understand business requirements and provide accurate reports and dashboards

• Monitor and manage Salesforce releases and feature changes

• Improve and enhance global CRM platform

• Assist and train users (technical and non-technical) and troubleshoot issues

• Select, implement, and integrate technology tools & best practices

• Document system processes and standard operating procedures


Skills and Knowledge Required

• Ability to develop effective relationships with business users, technical & non-technical colleagues, executive management

• Good communication skills (written and oral)

• Hands-on experience with page layouts, record types, assignment rules, workflow, custom objects & fields, out bound messages, data loader, Salesforce for Outlook

• Proficiency with MS Office Suite (Word, Excel, PowerPoint, Outlook)

• 3-5 years' Administration experience in an enterprise environment or 5-7 years with no degree

• Bachelor's degree in a relevant subject

• Administrator Certification Required