Company: BP
Skills: IT - Analysis & Management
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Geel, Belgium
No location/work authorization restrictions found.

BP has embarked on an ambitious plan to modernize and transform using digital technologies to drive efficiency, effective and new business models. You are the Designer for our most critical projects or services. A technologist at heart, you build compelling services and products. You will motivate a project delivery team to deliver robust and cost-effective IT solutions. You will stay ahead of innovative technologies and demonstrate your understanding through effective and rapid delivery. The choices you make will define the fitness for purpose of our IT capabilities and ultimately the success of our business.Service Engineering Specialist

BP has embarked on an ambitious plan to modernize and transform using digital technologies to drive efficiency, effective and new business models. You are the Engineering Specialist, working within a team you will manage the delivery of IT services to the GEEL Petrochemicals' site to meet the needs of the business for new and enhanced IT services by acting as the single point of contact for demand and having input into the creation and maintenance of the overall IT Strategy and Portfolio. Strong themes running throughout Engineering Specialist role include automation of manual activity, focus on operational integrity at scale, optimization of technical resources, and speed to value.

Key Accountabilities:
Team: You will support the Service Owner by providing activity leadership related to the integrated delivery of the service/s and evolving catalogue of IT products offered and consumed - assuring the integrity of expected IT and business outcomes is maintained. You will ensure that Service/s operate appropriately and execute Change/Projects in compliance with IT&S standards
and regulatory requirements relating to: security, HR, ethics, data protection, HSSE, policies and legislation.

Service: You will manage service performance and relevant reporting activities related to the services/products offered. You will aim to protect, evolve, innovate, enhance and optimize the service/s managed, the products offered and the overall customer experience. You will develop deep knowledge of your E2E Service Model and build and manage collaborative relationships to improve the overall quality of the service. Additionally:
  • Working with the Site IT teams and others across the regional and global R&M IT&S organisation to ensure capable and sustainable solutions
  • Effective and transparent business engagement and risk management
  • Ensuring appropriate IT delivery resources are deployed to deliver projects within IT&S processes, principles and strategy
  • Effective handover to support organisations
  • Using the insights gained into the value of IT tools to provide input to IT&S strategy and Petrochemicals site / global roadmaps
Relationships: You will lead the development, maintenance and dissemination of knowledge and communications required by Customers and Support channels to effectively adopt, consume and support changing Products and Services. As an experienced service engineering professional, you will develop leadership skills through activity, supplier and resource management. You'll identify and support team development and mentoring needs, focusing on enabling the success of others.

Technology: You will build awareness of internal and external technology developments, managing the delivery of process and system improvements, identifying and implementing continuous improvement plans for Service Engineering and ensuring best practice is shared across the team.
Safety and Compliance: Safety of our people and our customers is our highest priority. You will advocate and lead in this and promote a culture of security and compliance in everything that we do.

  • Degree in a technical business or IT discipline
  • Business and data analysis skills
  • Strong team player with ability to build credibility and relationships at all levels
  • Can sense and respond quickly to changing business environment and political landscape
  • Strong understanding of IT infrastructure operations knowledge
  • Strong technical foundation with in-depth knowledge of the application of technology in enabling of business change
  • Understanding of BP's business, particularly Chemicals and manufacturing, and an ability to translate technology into business language and vice versa
  • Project and portfolio management - standards and methodology