Company: Baker Hughes
Skills: Field Service Tech
Experience: 2 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Houston, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.
     


Role Summary:

Field Service Specialists are responsible for mechanical technical direction and safe site leadership of onsite installation, operational maintenance, testing and start up activities on Baker Hughes Centrifugal Gas Compressors and auxiliaries in accordance with engineering best practice and contractual work scope requirements primarily within U.S & Canada.

Essential Responsibilities:
  • In the role of Field Service Specialist, you will:
  • Provide direction and assistance to work groups in order to meet assigned objectives. In this role you will work within defined parameters to make decisions, apply concepts to issues of moderate complexity, and resolve issues through immediate action or short-term planning
  • Provide general technical direction and assistance to customers in the operation, maintenance, repair, safe handling and installation of BH products
  • Provide on-site interpretation of data and technical instruction
  • Provide Project and Field Service management with complete and prompt information regarding status of programs, customer problems, issues & trends
  • Provide technical assistance through on-site guidance and training in operations, maintenance, and troubleshooting techniques
  • Provide communication to Product Support and Field Service teams regarding all program activities and problems through regular, timely reports
  • Assist customers in scheduling maintenance and workload assuring that equipment and parts requirements meet established schedules
  • Review reported malfunctions and identify / analyze any undesirable trends
  • Make recommendations on findings, reviewing effectiveness of maintenance actions in order to identify future needs
  • Anticipate requirements beyond those that immediately affect the program and assist in implementing actions to satisfy those requirements
  • Use initiative and experience to interpret and communicate significant market intelligence and sales opportunities for both assigned programs and ongoing customer support


Qualifications/Requirements:
  • High School Diploma / GED from an accredited school or institution
  • Minimum 2 years of experience in a field service or maintenance position


Eligibility Requirements:
  • Travel up to 100% of the time, as required


Desired Characteristics:
  • Bachelor's Degree from an accredited university or college
  • Minimum 4 years of experience in a field service or maintenance position
  • Knowledge and experience on Nuovo Pignone Centrifugal Gas Compressors
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills
  • Experience in leading site construction & maintenance activities
  • Proven analytical and quality improvement ability


Location:

Houston, TX; Other US locations will be considered

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization

Baker Hughes is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more