Company: Cammach Bryant
Skills: Customer Service
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Aberdeen, Scotland, United Kingdom

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: United Kingdom


Our client is looking for a Customer Service / Internal Sales Coordinator for a permanent position, located in Altens, Aberdeen.

RESPONSIBILITIES

  • Preparing quotations timeously through Sage from Internal Sales working papers/spreadsheets
  • Creating stock records and also creating/modifying BOMs
  • Contract review of customer PO received against quotation and identifying/resolving any issues
  • On receipt of customer PO, converting sales quotation to an internal sales order and generating picking list
  • Compiling and issuing detailed work pack for production
  • Liaising with inventory control regarding potential stock shortages and updating customer
  • Closing works orders, despatching and invoicing
  • Raising Pro forma invoices and Commercial invoices
  • Liaising with 3rd party freight agent re customs paperwork and resolving any queries
  • Assist in matching commercial invoice and customs paperwork with purchase invoice and processing of purchase invoice for payment
  • Assist in organising couriers and associated paperwork
  • Assist in producing regular expediting reports to both supply chain and customer
  • Maintains safe and clean working environment by complying with procedures, rules and regulations
  • Assisting with processing/matching financial paperwork within Sage
  • Undertaking any other duties which are assigned to you by management

REQUIREMENTS

  • Attention to detail under pressure (speed and accuracy); extremely busy office.
  • Ability to prioritise workload to tie in with the requirements of the business
  • Ability to work as part of a team
  • Good written and oral communication skills - report writing

Experienced with

  • Working within a very busy office environment to satisfy customer expectations
  • ERP systems (preferably Sage) and Excel with reasonable working knowledge of Word Behaviour
  • Self - starter, can prioritise workload to suit the needs of the customer and business
  • Flexible, adaptable approach to workload
  • Willing to learn and take on other duties