Company: Baker Hughes
Skills: Engineering Manager, Field Service Tech
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: China
No location/work authorization restrictions found.


Role Summary/Purpose:

Salary $105000 - $145000The X-Ray Service Engineer will be responsible for meeting the daily service needs of the Baker Hughes X-Ray devices ranges from standard X-Ray products to X-Ray test machines and CT machines.

Essential Responsibilities:
  • Perform installation, commission, troubleshooting maintenance and repair on designated equipment. Maintaining communication with channel service engineers and customers directly to ensure resolution and proper follow up, leading to customer satisfaction.
  • Keeping up to date on administrative responsibilities such as technical service report and internal service records in a timely manner.
  • Utilizing the escalation process, as needed, and working closely with technical support team to define and support implementation of corrective action plans to resolve customer issues in a timely manner Participating in sales opportunities such as contract renewals and assist with promoting and implementing revenue programs.
  • Continually building modality expertise including standard x-ray products, digital detector, 2D and 3D CT machines as well as new product introductions and other relevant modality enhancements.


Qualifications/Requirements:
  • Bachelor's degree in Engineering related majors
  • Good English language skills in both written and speaking is required.


Desired Characteristics:
  • X-ray system field service experience is a strong plus.
  • NDT RT Level I or above holder is preferred.
  • Radiation Safety License holder is preferred.
  • Strong ability to analyze and resolve problems.
  • Excellent oral and written communication skills.