Company: Baker Hughes
Skills: IT - Programming & Database
Experience: 8 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Mumbai, Maharashtra, India
No location/work authorization restrictions found.


Role Summary
  • Responsible for designing and programming a small module or a large component and designing a feature, set of features, or whole feature area.
  • Works independently and contributes to the immediate team and to other teams across business.
  • Leads design discussion in a limited manner.

Essential Responsibilities
  • Provide support for production and Dev environments
  • Work with Internal Teams and Customer Service teams to resolve escalations
  • Be available to respond to service availability issues and resolve them round the clock in a timely manner
  • Develop appropriate operational and support documentation to ensure faster problem resolution
  • Proactively identify application problem areas and assist in resolving them in collaboration with product engineering, Product Manager, Customers and DevOps team.
  • Assist information security teams to ensure the production infrastructure remains secure.
  • Ensure compliance of production infrastructure with information security requirements
  • Technically mentor junior employees within the function.
  • Work and drive the implementation and enhancement of monitoring requirements
  • Work on setup new Virtual Private Clouds (VPCs)
  • Experience in Jenkin/Hudson CI/CD automation tool
  • Experience Ansible/Puppet/Chef
  • Work with the Product team and DevOps to

Qualifications/Requirements
  • Bachelor's Degree in Computer Science or in "STEM" Majors (Science, Technology, Engineering and Math).
  • 8+ years of Production Operations support experience preferably with a cloud services provider. Should be able to work in shifts
  • Excellent problem solving and troubleshooting skills
  • Effective written and spoken communication skills.
  • Experience working with globally distributed teams and across cultures
  • Self-driven. Should be able to operate with minimal management supervision

Desired Characteristics
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen
  • Must be willing to travel as needed
  • Mission critical systems experience is preferred
  • Demonstrated experience of delivering on commitments to clients.
  • Works well in fast paced growing environment.
  • Able to interface effectively with all levels of the organization and external customers