Company: Halliburton
Skills: IT - Sys Admin & Support
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Kuala Lumpur, Malaysia

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.
     


We are looking for the right people - people who want to innovate, achieve, grow and lead. We attract and retain the best talent by investing in our employees and empowering them to develop themselves and their careers. Experience the challenges, rewards and opportunity of working for one of the world's largest providers of products and services to the global energy industry.
  • Exploration Support Analysts


  • We are currently seeking a motivated self-starter to provide frontline support for Landmark's application portfolio via telephone, email or chat making use of all available tools and Technical Assistance Center work processes in order to deliver quality support in a timely manner. Applications would include but not be limited to:
    • DecisionSpace Geoscience (DSG) Geology & Geophysics modules(geological and seismic interpretation, mapping and modelling for asset teams)
    • GeoProbe (geophysical 3D interpretation package)
    • Data Loading (Seismic data loading)
    • OpenWorks (Landmark's Oil field project data management platform)

      As an Exploration Software Support Analyst you will be part of a global team that provides technical assistance by phone, email, and other media to registered users of Landmark's integrated subsurface interpretation software. You will typically interface with Geoscientists and Geotechnicians at Oil & Gas companies or Halliburton consultants on assignment at client companies or in the field, providing workflow advice, troubleshooting, defect testing/reporting by utilizing a variety of virtual systems to emulate the client environment.

      The successful applicant will receive training on the above-mentioned applications and mentoring from senior team members. Additional training will be provided for our integrated suite of case handling and knowledge management software, to enable you to quickly locate high quality solutions to pass along to clients, and to enter your own solutions when you solve new problems.

      Responsibilities of this role include:
    • Provide front-line software application support in Landmark's Geoscience portfolio
    • Maintain a consistent client focused approach with clients and company peers
    • Investigation and analysis of product problems related to assigned software products
    • Recommend and implement proposed solutions to resolve reported problems
    • Effectively plan and manage own workload to meet desired service level targets.

      To be successful in this role, you will demonstrate the following skills and experience:
    • Bachelor's/Master's Degree in Geophysics, Geology, Petroleum Geosciences, or equivalent relevant work experience in the industry.
    • Ideally previous experience as a technical geophysical support person in the oil and gas industry
    • Experience using Landmark applications will be highly regarded
    • Proficiency with LINUX/WINDOWS operating systems and/or UNIX environment as the role has an predominant IT component
    • Ability to quickly understand and work effectively with Global customers.
    • Strong communication skills and active listening skills will complement your organizational ability to effectively multi-task and manage priorities, in order to exceed customer needs and expectations
    • A team player, highly service oriented and self-motivated.
    • Good written and verbal communication skills in English are required. Fluency (verbal and written) in Malay and or Mandarin may be an advantage.
    • Good people skills are required.


    2. Drilling Engineering Support Analysts

    We are currently seeking a motivated self-starter to provide frontline support for Landmark's application portfolio via telephone, email or chat making use of all available tools and Technical Assistance Center work processes in order to deliver quality support in a timely manner. Applications would include but not be limited to:
    • Engineers Data Model - EDM (platform is the industry's most comprehensive and proven well data management solution)
    • Engineer's Desktop - EDT (comprehensive and the only integrated well construction data management and engineering suite)
    • Compass (directional well path planning, survey data management, and anti-collision analysis)
    • CasingSeat (preliminary casing design)
    • Reservoir Engineering
    • CasingWear (casing wear prediction)
    • StressCheck (tubular casing design)
    • WellCost (specifically for drilling and completions, provides powerful tools to produce accurate project estimates quickly and easily)
    • Wellcat (provides precise solutions for both wellbore analysis and integrated casing and tubing design)
    • DecisionSpace Well Planning (helps asset teams keep pace with ambitious drilling schedules in complex offshore development and in unconventional plays where planning hundreds of horizontal wells is often required)
    • OpenWells (operations reporting system offers a comprehensive solution to track report, and analyze rig operations from site sourcing through to abandonment)


    As Drilling Engineering Software Support Analyst you will be part of a global team that provides technical assistance by phone, email, and other media to registered users of Landmark's integrated drilling software. You will typically interface with drilling engineers and IT administrators at Oil & Gas companies or Halliburton consultants on assignment at client companies or in the field, providing workflow advice, troubleshooting, defect testing/reporting by utilizing a variety of virtual systems to emulate the client environment.

    The successful applicant will receive training on the above-mentioned applications and mentoring from senior team members. Additional training will be provided for our integrated suite of case handling and knowledge management software, to enable you to quickly locate high quality solutions to pass along to clients, and to enter your own solutions when you solve new problems.

    Responsibilities of this role include:
    • Provide front-line software application support in Landmark's Drilling Engineering, Data Management, Reservoir Engineering portfolio
    • Maintain a consistent client focused approach with clients and company peers
    • Investigation and analysis of product problems related to assigned software products
    • Recommend and implement proposed solutions to resolve reported problems
    • Effectively plan and manage own workload to meet desired service level targets.

      To be successful in this role, you will demonstrate the following skills and experience:
    • Bachelor's/Master's Degree in Petroleum Engineering, Reservoir Engineering, Drilling Engineering, Degree in Information Technology or equivalent relevant work experience in the industry.
    • Ideally previous experience as a technical geophysical support person in the oil and gas industry
    • Experience using Landmark applications will be highly regarded
    • Proficiency with LINUX/WINDOWS operating systems and/or UNIX environment as the role has an predominant IT component
    • Ability to quickly understand and work effectively with Global customers.
    • Strong communication skills and active listening skills will complement your organizational ability to effectively multi-task and manage priorities, in order to exceed customer needs and expectations
    • A team player, highly service oriented and self-motivated.
    • Good written and verbal communication skills in English are required.
    • Good people skills are required.


    3. IMPT/Cloud Support Analysts

    We are currently seeking a motivated self-starter to provide frontline support for Landmark's application portfolio via telephone, email or chat making use of all available tools and Technical Assistance Center work processes in order to deliver quality support in a timely manner. Applications would include but not be limited to:
    • OpenWorks (Landmark's Oil field project data management platform)
    • Engineers Data Model - (EDM platform is the industry's most comprehensive and proven well data management solution)
    • DecisionSpace Integration Server - DSIS (an enterprise-class middleware that directly accesses any federated information management solution)
    • Recall (Comprehensive data quality for borehole data)
    • Corporate Data Store - CDS (provides the repository for storing definitive E&P results and corporate data)

      As an Infrastructure Management and Platform Technologies (IMPT) Software Support Analyst you will be part of a global team that provides technical assistance by phone, email, and other media to registered users of Landmark's integrated IT and Data Management software. You will typically interface with Data Managers and data loading team at Oil & Gas companies or Halliburton consultants on assignment at client companies or in the field, providing workflow advice, troubleshooting, defect testing/reporting by utilizing a variety of virtual systems to emulate the client environment.

      The successful applicant will receive formal training on the above-mentioned applications and advanced training in the form of mentoring from senior team members. Additional training will be provided for our integrated suite of case handling and knowledge management software, to enable you to quickly locate high quality solutions to pass along to clients, and to enter your own solutions when you solve new problems.

      Related Work Experience IMPT:

      Someone with 3-5 years of Oil & Gas or Data Management industry experience with strong IT skills, that includes both multi-platform system administration and relational Database Management. Must be able to install, configure, and troubleshoot problems on a variety of platforms including RHEL and Windows Server. Ability to troubleshoot issues in the context of a data model using Oracle/SQL is preferred.

      Responsibilities of this role include:
    • Maintain a consistent client focused approach with clients and company peers
    • Investigation and analysis of product problems related to assigned software products
    • Recommend and implement proposed solutions to resolve reported problems
    • Effectively plan and manage own workload to meet desired service level targets.

      To be successful in this role, you will demonstrate the following skills and experience:
    • Bachelor's/Master's Degree in Computer Sciences, MIS or Earth Sciences, or equivalent relevant work experience in the industry.
    • Experience using Landmark applications, OpenWorks, DSIS, Recall, CDS, EDM will be highly regarded
    • Proficiency with LINUX/WINDOWS operating systems and/or UNIX environment as the role has an predominant IT component
    • Experience supporting cloud environment (AWS/Azure), cloud technical support and operations.
    • Experience in SOAP/REST Web services, SQL / NO-SQL / General Database
    • Ability to quickly understand and work effectively with Global customers.
    • A team player, highly service oriented and self-motivated.
    • Good written, verbal communication skills and active listening skills in English are required.
    • Good people skills are required.


    Halliburton is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, disability, genetic information, pregnancy, citizenship, marital status, sex/gender, sexual preference/ orientation, gender identity, age, veteran status, national origin, or any other status protected by law or regulation.

    Location
    Lvl 10, 199 Jalan Tun Razak, Kuala Lumpur, Kuala Lumpur, 50400, Malaysia

    Job Details
    Requisition Number: 77083
    Experience Level: Entry-Level
    Job Family: Support Services
    Product Service Line: Landmark Software & Services
    Full Time / Part Time: Full Time
    Additional Locations for this position:

    Compensation Information
    Compensation is competitive and commensurate with experience.

    Founded in 1919, Halliburton is one of the world's largest providers of products and services to the energy industry. With over 50,000 employees, representing 140 nationalities, and operations in approximately 70 countries, the company serves the upstream oil and gas industry throughout the lifecycle of the reservoir – from locating hydrocarbons and managing geological data, to drilling and formation evaluation, well construction, completion and production optimization.  Halliburton's fascinating and proud history reveals a continuous focus on innovation and expansion that began with the company's founder, Erle P. Halliburton. After borrowing a wagon, a team of mules and a pump, he built a wooden mixing box and started an oil well cementing business in Duncan, Oklahoma.

     

    In the 1930s, Halliburton established its first research laboratories where the company tested cement mixes, began offering acidizing services to break down the resistance of limestone formations and increase the production of oil and gas, and performed its first offshore cementing job using a barge-mounted cementing unit at a rig in the Creole Field in the Gulf of Mexico. This was the beginning of what was to become the world's most extensive offshore service.

     

    Halliburton took the initial steps toward becoming a worldwide company in 1926. We sold five cementing units to an English company in Burma, the start of our Eastern Hemisphere operations, and Erle P. Halliburton sent his brothers to open our business in Alberta, Canada. We opened in Venezuela in 1940. By 1946, the company – using its innovative technology – had expanded into Colombia, Ecuador, Peru and the Middle East and began performing services for the Arabian-American Oil Company, the forerunner of Saudi Aramco.

     

    In 1951, Halliburton made its first appearance in Europe as Halliburton Italiana SpA., a wholly owned subsidiary in Italy. In the next seven years, Halliburton launched Halliburton Company Germany GmbH, set up operations in Argentina and established a subsidiary in England.

     

    In 1984, Halliburton provided all of the well completion equipment for the first multiwell platform offshore China. Two years later, Halliburton became the first American company to perform an oilfield service job on the China mainland

     

    The final decade of the 20th century brought more changes and growth to Halliburton. The company opened a branch office in Moscow in 1991.

     

    The company realigned its work into Eastern and Western Hemisphere operations in 2006, and in 2007, divided its service offerings into two divisions: Completion and Production, and Drilling and Evaluation.

     

    Today, Halliburton offers the world's broadest array of products, services and integrated solutions for oil and gas exploration, development and production.

     

    To learn more about career opportunities, please visit www.gohalliburton.com.

     

    Halliburton is an equal opportunity employer.

     

                                           

     

    Halliburton ranked in the Global Top 10 in the 2019 Rigzone Ideal Employer Rankings -  find out more here.