Company: Baker Hughes, a GE Company
Skills: Dispatcher
Experience: 3 + Years
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Pleasanton, Texas, United States

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Role Summary:

On a typical day, but not limited to, the Dispatcher (Rod Lift Systems) in Pleasanton, TX will take customer calls, schedule the work and prepare parts for the field service crew.

Essential Responsibilities:

In the role of RLS Dispatcher you will:
  • Build customer satisfaction through outstanding relationships include primary contact for customer service regarding special requests and order status
  • Provide direction for a variety of warehouse and logistics services and activities
  • Work independently with minimal direction
  • Review incoming orders for acceptable terms and requested delivery dates
  • Ensure proper transactions are executed throughout the process to drive inventory integrity
  • Coordinate material movements as needed to support quality initiatives and production requirements
  • Store and consolidate goods and materials into appropriate stock locations
  • Move materials from separate stock locations, as required
  • Pull materials for production work orders in a manufacturing environment
  • Pick orders for domestic and international shipment
  • Photograph and document images of packed goods for domestic and international shipment
  • Schedule trucking to deliver materials within North America
  • Process delivered goods for receipt into ERP system and perform receipt transactions
  • Load and unload various types of trucks / trailers
  • Operate overhead cranes and hoists
  • Work outdoors in various weather conditions
  • Pack materials including hazmat per written procedures and federal regulations
  • Process bills of lading, commercial invoices and other shipping documents
  • Inspect goods for visual signs of damage or corrosion
  • Operate various types of forklift equipment up to 36,000 lb. capacity
  • Fill back ordered material for shorted work orders
  • Support all company safety and environmental policies
  • Support internal and external customers' needs and requirements
  • Manage and dispatch calls in a courteous, professional manner
  • Maintain proper paperwork in compliance with GE documentation Retention Policy
  • Consolidate orders based on delivery location, by customer
  • Create work orders and assign technicians as needed
  • Effectively interact and communicate with management, team members, and customers
  • Maintain working relationship with corporate counterparts and colleagues in other Service Centers to stay informed about best practices and expectations
  • Communicate and make recommendations based on information gathered
  • Utilizes software programs (SAP, Outlook Excel, and Word) to perform duties and responsibilities
  • Perform other related duties as assigned or indicated by responsibilities

  • High School diploma or equivalent
  • 3+ years with supervising operation staff.
  • 3+ years of oil field services experience. ·
  • Thorough understanding of product line(s)/service(s) in an operational area or district required.
  • Thorough understanding of customer requirements.
  • Thorough understanding of processes and procedures of the operating area.
  • Ability to use specialized skills, knowledge and techniques in problem recognition and solution development

Desired Characteristics:
  • Associate degree or job experience
  • 5+ years of oil field experience preferably in completions


Pleasanton, TX

This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more