Company: Baker Hughes, a GE Company
Skills: CAD / CAM, Mechanical Engineering
Experience: 7 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Houston, Texas, United States
No location/work authorization restrictions found.


Role Summary:

BHGE OFS Beacon division is hiring a full-time position in its Beacon Systems Operations Management group. The Sr Application Support Engineer is a technical position that support BHGE real-time remote operation applications for the different Oilfield disciplines.

Essential Responsibilities:
  • Level 2 Technical Support across data centers
  • Configuration management and documentation
  • Deploy application upgrades/patches in production and test environments
  • Capacity planning, system performance monitoring, resource utilization trending
  • Actively participate in incident and problem management
  • Co-ordinate with BHGE IT Infrastructure Group for Database, Server
  • Support and Development Teams to resolve complex technical escalations
  • Co-ordinate with BHGE IT Enterprise Applications Group for Enterprise Portal, Messaging and Content Teams to resolve complex technical escalations
  • Perform Root cause Analysis (RCA)


Qualifications/Requirements:
  • Must have a Bachelor's degree in Computer Science, Information Systems, Math, or IT
  • 7+ years of experience in application support
  • Experience with WebLogic or similar application server technology administration
  • Extensive experience with working on Linux servers and shell scripting
  • Experience in RDBMS and NoSQL database technologies
  • Understanding of network infrastructure including switching, routing, Ethernet, TCP/IP
  • Application deployment and implementations experience
  • Experience in AWS, Azure or other cloud platforms
  • Change management and Incident management process


Desired Characteristics:

  • 2+ years of experience in Real Time Applications
  • 2+ Apache Cassandra or similar NoSQL database technologies
  • Must have strong troubleshooting skills and in-depth knowledge of multi-site, mixed-technology enterprise environments
  • Experience in DevOps, CICD processes and technologies
  • Apache Tomcat or similar application server experience is good to have
  • Knowledge of VMware and other virtualization platforms
  • Must be committed to customer service and ability to work in team-oriented environment
  • Must be self-motivated and a team player
  • Global support experience
  • Good communication skills
  • Oil and Gas experience is desired


Locations:

Houston, Texas - Aldine Westfield

Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.