Company: Nabors
Skills: Business Analyst, IT - SAP / ERP
Experience: 3 + Years
Education: Bachelors/3-5 yr Degree
Location: Houston, Texas, United States
No location/work authorization restrictions found.

Company Overview

Nabors Industries owns and operates one of the world's largest land-based drilling rig fleet and is a provider of offshore drilling rigs in the United States and multiple international markets. Nabors also provides directional drilling services, performance tools, and innovative technologies for its own rig fleet and those of third parties. Leveraging our advanced drilling automation capabilities, Nabors' highly skilled workforce continues to set new standards for operational excellence and transform our industry.



The Senior IT Business Analyst serves as a liaison between the IT organization and business partners as it relates to the diversity and complexity of systems, technologies and processes. This position prioritizes initiatives and identifies opportunities for technology to add business value in conjunction with business leaders. This role leads the business analysis phase of a project, as well as the configuration of applications/modules of D365 CRM/Field Service to meet client needs.




  • Quickly develops and maintains a detailed understanding of the Nabors domain, including infrastructure, custom software products, existing vendor products, system integrations, and the Nabors data model.

  • Evaluates and understands Nabors software products and identifies new opportunities to provide innovation through technology.

  • Establishes relationships within the business and educates the IT team on the needs and priorities of business partners.

  • Capable of helping their assigned business partner(s) clarify, develop, and plan for their current and future technology needs. Documents requirements and process maps ensuring they are effectively presented and mutually understood.

  • Configures or directs the configuration of existing applications/modules to meet customer needs.

  • Manages/coordinates all aspects of vendor product implementation, including procurement, licensing, integration/data feeds, testing (all types), configuration, training, installation, and documentation.

  • Analyzes and in some cases produces process and data flows, identifying potential redundancies, overlaps in method, key decision points, etc., to enhance a business process.

  • Drives and facilitates product development through all phases of the SDLC, ensuring overall success of product launches, upgrades, and maintenance.

  • Understands current and future resource constraints and is able to contribute fully to the demand management process.

  • Conducts data mining techniques and analyzes data trends to support business planning and development as it relates to the IT environment.

  • Analyzes, troubleshoots, and provides resolution to business support tickets.

  • Evangelizes products, promoting their benefits with internal business customers throughout the organization and encourage adoption through social media promotions, training presentations, and hands on discussion with users.

  • Works flexibly, with the ability to shift focus and adapt quickly to forces which are often beyond control. Welcomes the challenge of successfully managing change for a broad group of stakeholders.

  • Drives cross-team collaboration and consensus on product requirements and priorities for both short and long-term goals. Facilitates discussions, debate, mediates conflict and nurtures a collaborative effort.








  • Bachelor's degree or above in business administration, engineering, computer science, or related technical/business fields from a four-year accredited university

  • 6+ years functional experience in technology support or related field with emphasis on field service and/or order-to-cash applications such as Salesforce, Apttus, Microsoft Dynamics, etc.

  • 2+ years experience on D365 CRM/Field Service and RESCO mobile app.

  • Understanding of Dynamics 365 Finance and Operation.

  • Excellent oral and written communications skills; ability to communicate effectively with all levels of personnel (both back office and field employees, from clerks to VPs).

  • Proven ability to think critically and strategically about technology and its business implications and to achieve results despite ambiguity.

  • Demonstrated technical aptitude needed to understand the implications of technical product decisions.

  • Proficient in Microsoft Office tools (Excel, Power Point, Visio, etc.)



  • At least 3 years' recent experience in the IT industry; specific experience with Oil and Gas markets a plus.
  • Understanding of industry and business process trends.
  • Experience with Microsoft Power-BI a plus
  • Experience with Oracle and other Enterprise level system a plus.
  • Experience with TFS (Team Foundation Server) or other requirements management tools a plus.
  • Experience with creating prototypes, screen/system mock-ups, and/or UI/UX design a plus.



  • Ability to collaborate, make decisions and be a team player.

  • Solid process & analytical thinking skills

  • Ability to respond calmly and methodically to obstacles, remain results-oriented, extremely proactive, and collaborative

  • Self-starter with the ability to work independently with minimal direction

  • Strong multi-tasking and organizational skills

  • Ability to quickly learn new application and tools


  • IT Environment
  • IT Industry - Trends and Directions
  • IT Standards and Procedures
  • Business Process Modeling
  • Requirements Analysis
  • Data Mining
  • Project Planning and Organization
  • Project Control and Reporting
  • Application Configuration



  • Office environment
  • While performing the duties of this job, the employee is frequently required to sit. The employee is occasionally required to stand, walk and use hands. The employee may occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job includes close vision and distance vision.

Today, Nabors owns and operates the world’s largest land-based drilling rig fleet and is a leading provider of offshore platform workover and drilling rigs in the United States and numerous international markets. With operations in 28 countries, Nabors also provides directional drilling services, performance tools and innovative technologies throughout many of the most significant oil and gas markets. Leveraging our advanced drilling automation capabilities, Nabors’ highly skilled workforce continues to set new standards for operational excellence and transform our industry.

As of April 16, 2018, Nabors’ assets include:

  • 407 land drilling rigs
  • 31 offshore platform rigs