Company: Shell
Skills: HR - General
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: London, England, United Kingdom
No location/work authorization restrictions found.

Job Description

Are you a learning and development professional that wants to innovate in a fast paced, cutting edge, global environment? Are you passionate about leading a diverse team? Do you relish the opportunity to partner with senior business leaders? If so, this is an exciting role for you to come and start an exciting career at Shell, where we pride ourselves on world class learning and development across our operations.

What's the role?

As Retail Learning and Development Manager, you're going to be a vital part of influencing and shaping the way we develop our employees. Working across Europe and South Africa, you'll strategically lead and coach your team of 13 country learning advisors to develop Shell Retail staff across multiple disciplines, and also for the indirect workforce on our Retail sites.

Much will depend on your commercial and strategic skillset, and your ability to create and deliver a highly effective learning strategy that can work across diverse, global business settings. More specifically, you'll need to ensure local and regional learning plans meet business priorities, as well as overall global targets. You'll identify learning gaps and spot opportunities for improvement, drive innovative learning solutions that are cost effective, sustainable and bring real value to Shell Retail. Along with meeting our expected high standards and guidelines and any relevant legislation.

Naturally, you'll need to call on excellent leadership and coaching skills, as you confidently develop your team and work collaboratively with a range of stakeholders, from business leaders to external audiences and government agencies.

Where you fit in

You'll be joining our global Organisation Development & Learning team within Shell Retail that is part of the Shell Downstream organisation, with a focus on achieving our overarching commitment to give our Retail customer a positive experience at every site, on every visit, every day.

Company Description

Shell started operations in the United Kingdom more than 110 years ago. Since then we have grown into a leading innovative oil and gas company that rewards its employees by investing heavily in their careers and learning. Our people are our greatest asset, and our commitment to your career will see you thrive in a work environment that offers an industry-leading development programme. When your ideas travel, Shell will benefit and innovation will thrive. Shell has a key role to play in helping meet the UK's growing energy demand, whilst using innovative technologies to develop cleaner energy. We are the largest FTSE 100 company in the UK by market capitalisation, and make a significant contribution to the UK economy. As well as processing 35% of the gas coming into the UK, we serve more than four million customers at our filling stations each week. Shell employs some 6,400 skilled staff as well as many contractors.

An innovative place to work

There's never been a more exciting time to work at Shell. Everyone here is helping solve one of the biggest challenges facing the world today: bringing the benefits of energy to everyone on the planet, whilst managing the risks of climate change.
Join us and you'll add your talent and imagination to a business with the power to shape the future - whether by investing in renewables, exploring new ways to store energy or developing technology that helps the world to use energy more efficiently.

An inclusive place to work

To power progress together, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we're nurturing an inclusive environment - one where you can express your ideas, extend your skills and reach your potential...

  • We're creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply and we'll take it from there.
  • We're closing the gender gap - whether that's through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
  • We're striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
  • We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work
Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We're huge advocates for career development. We'll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.


We expect you'll be degree educated with significant organisation development and learning experience. Alongside your leadership experience skills directly managing teams, we expect you're a keen self-starter who is passionate about developing people. Beyond that, we're keen to hear from men and women with as many of the following on your CV:

  • A background in organisation development and learning (diagnosis, design and delivery) will be an advantage.
  • Experience in influencing and collaborating with a wide variety of stakeholders including in a Global virtual working environment.
  • Experience of having worked in an operational environment will also be ideal.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


Learn More about Shell: Watch their Life at Shell Video