Company: Petroplan London
Skills: Contracts Administration, Customer Service, Secretarial or Administrative
Experience: 3 + Years
Education: Tech/Vocational Cert/Apprenticeship
Employment Type: Full Time Salaried Employee
Salary: Negotiable
Location: Oberhaching, Bavaria, Germany

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Petroplan are looking to recruit a German Customer Service Representative candidate to work for an International financial client in Munich.

Customer service staff and reception representative

Customer service area

* Serving their existing customers - by phone, e-mail and post
* Explanation of their financial products and their life cycles
* Ensuring the satisfaction of their investors through binding action
* Responsible processing
* Participation in the continuous improvement of our processes
* Documentation of the entire customer correspondence
* A dynamic, resilient team
* Processing of incoming and outgoing mail
* Supervision of the telephone exchange
* Reception of their guests and staff
* Correspondence with service providers and suppliers
* Ordering and maintenance of the reception area


* A completed business education
* enjoyment of people and high social skills
* Relevant experience in customer service
* High commitment, initiative and readiness for further education
* Enthusiasm for financial services products
* Secure handling of MS Office applications with the ability to get used to new programs quickly


Petroplan is a global organisation which specialises in connecting skilled professionals with exceptional contract and permanent career opportunities throughout the oil, gas and energy industry. This has been our focus since Petroplan was formed in 1976.

Our aim isn't to be the largest industry recruitment specialist but rather the best. As such, our recruitment services, contractor management and specialised support is tailored to meet the individual needs of candidates, contractors and clients. Petroplan's local offices across Europe, the Middle East, North America, Asia-Pacific, Africa and Australasia support projects in over forty countries. Our client portfolio includes multi-national corporations, together with niche organisations focusing on a specialist discipline or location.

For more information on how Petroplan can help you, please feel free to visit our About Us page here;

Petroplan is an established Global Recruitment Organization supplying technical manpower and administrative services to the oil, gas and petro-chemical industries. Formed in 1976, Petroplan has over three decades’ experience and knowledge of global staffing markets to support feasibility studies through engineering and construction to ongoing operations and maintenance contracts.

Petroplan holds major global supply agreements with leading oil, gas and chemical operators and main contractors on a sole or preferred supplier basis. Our network of offices and strategic partner organizations provide on-the-ground support for clients and contracted individuals and teams in over 30 worldwide locations.

Our key discipline areas, which we regularly recruit for our clients, cover all phases of oil and gas exploration, production and refining projects:

  • Project management & engineering
  • Quality management 
  • Project controls & services
  • Subsea & pipelines
  • Supply chain management
  • Construction & commissioning
  • Logistics & procurement
  • Start-up management
  • Discipline engineering
  • Operations & production
  • Process engineering
  • Maintenance operations 
  • HSE
  • Well engineering & drilling

Please visit us at for further information on our services and current vacancies.