Skills: IT - Sys Admin & Support
Experience: 5 + Years
Education: Bachelors/3-5 yr Degree
Employment Type: Full Time Salaried Employee
Location: Kariwa, Niigata, Japan
No location/work authorization restrictions found.
Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
People are a key part of our success and how we do business; hence, we invest in our 64,000+ employees in over 120 countries. Fostering a diverse and inclusive workforce is not just the right thing to do, but critical to achieving a competitive advantage.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.
Role Summary:Role will be the go-to-person for end user IT needs. Communication / coordination will be required
between global teams and local teams, including with people in IT and in other functions. Scope
will primarily be Kariwa plant, but also include all FPT employees across Japan. Both the legacy
environment and BHGE environment are included.
Essential Responsibilities:Responsible for all aspects of end user support, including but not limited to setup/troubleshooting
of PCs, printers, barcode readers, etc. Also will act as SPOC for coordination/support of infra
(network/server) related activities at Kariwa plant. Application wise, will be responsible for
setup/troubleshooting in regards to installation of applications. Will manage contractor in charge of
PC setup and L2 troubleshooting. If appropriate skills/capability/experience are displayed, there is
an opportunity to step to Service Delivery leader for all of Japan.Qualifications/Requirements:5+ years experience in IT, especially in end user support
Fluent in Japanese and English (both written and oral)
Exposure to Industrial segments
Experience working with global teams
Flexibility to travel when required (few days to Tokyo)
Bachelor's Degree or equivalent in IT
Desired Characteristics:Solid organizational skills including attention to detail and multi-tasking skills
Awareness of ITIL or similar IT processes
Excellent team player, ability to work effectively with virtual and global cross functional teams
Highly self-motivated, able to work independently
Strong analytical and problem-solving skills
This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.
Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more