Company: Baker Hughes, a GE Company
Skills: Engineering Manager, Field Service Tech
Education: Masters Degree
Employment Type: Full Time Salaried Employee
Location: Madrid, Spain
No location/work authorization restrictions found.
About Us: Responsible for delivering field service applications and services excellence, to include product installation, validation, repair and maintenance applications, across GE Measurement & Sensing for Flow, Gas & Moisture product lines. To be customer facing and focused on cradle to grave project ownership and delivery. To work with in-house service functions to deliver projects
Baker Hughes, a GE company (NYSE:BHGE) is the world's first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.
BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel. Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own.
People are a key part of our success and how we do business; hence, we invest in our 64,000+ employees in over 120 countries. Fostering a diverse and inclusive workforce is not just the right thing to do, but critical to achieving a competitive advantage.
Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.
Role Summary:The Field Service Engineer will work closely with the GE Measurement & Sensing Field Service Manager to deliver MS field installations and applications across the GE Measurement & Sensing product lines for Flow, Gas & Moisture in Spain and Europe. Although this role is Spain based, Europe and Global international travel may be required.
Essential Responsibilities:In this role you will be responsible for customer based field service applications, service excellence and the successful execution of all projects to programme, budget, quality and customer satisfaction:
To deliver MS services projects in a timely and cost efficient way and in accordance with agreed customer specifications and requirements, budgets, programme and to GE Quality standards
To ensure that services delivery is in accordance with appropriate specifications, standards and best practices to demonstrate product knowledge and expertise and to achieve the highest level of service quality to our customers
To prepare quotes, scope of works and deliverables in support of sales bids and proposals
Plan, programme and schedule applications and services activities in line with customer expectations with clear and professional communications throughout-
Manage service activities and deliver to required timeframes and scope and assess performance. Review working practices to develop a more efficient and cost effective way of working. Identify and implement continuous improvement projects and initiatives to increase productivity to reduce costs
Through the execution of field service applications, identify Variable Cost Productivity (VCP) initiatives and projects that will improve efficiency, increase productivity, reduce costs and increase profitability
Work with sales teams to identify product and service opportunities across the MS product range and to drive profitable growth
Work with the engineering and technology teams to develop product and service applications excellence to support aftermarket product sales, installations and to meet the expectations of our customers
Identify new business and service applications opportunities through service execution across market sectors including Oil & Gas, Chemical, Water and Pharmaceutical Industries
Ensure Safety Policy adherence and ensure services are conducted in compliance with all HSE applicable regulations and employee and customer safety practices
Ensure all operations are carried out in accordance with compliance policies and standard working practicesQualifications/Requirements:Bachelor's degree from an accredited university or college (or a high school diploma/GED with strong experience in a field service or maintenance position)
Experience in undertaking field service applications covering Flow, Gas & Moisture product lines
Demonstrated experience in driving FGM applications and services excellence
Demonstrated experience in working in a Customer Focused Environment
Demonstrated experience in managing all Stakeholders (internal and external). Must have excellent interpersonal skills
Demonstrated experience working in a team-focused environment
Demonstrated success in driving process improvement across the services and applications business
Excellent verbal and written communication skills, including formal presentations
Excellent analytical skills
EU Work Permit
If contracted in Spain:
Non-national candidates are responsible to know the minimum documentation requirements to be able to be contracted in country: NIE- Social Security Affiliation Number in Spain (NAF) and Bank Account in Spain. They must be in possession of them at the time of start hiring. GE will not
sponsor this requirement.
Desired Characteristics:Offshore certified & Vantage Card holder
Master's Degree in engineering / scientific discipline
This is your opportunity to learn more, do more, live the career you have imagined and be part of a truly diverse organization.
Baker Hughes, a GE company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. Learn more