Skills: IT - Sys Admin & Support
Experience: 5 + Years
Education: High School/Secondary
No location/work authorization restrictions found.
INFORMATION & COMMUNICATION TECHNOLOGY
Primary Purpose of Job
This position requires the incumbent to be part of a team, and perform all tasks assigned to deliver quality customer focused technical support and providing timely and accurate problem resolution to a wide range of complex technical issues. The incumbent is required to be up-to-date on evolving IT technology and market best practices.
Technical diploma in Computer Science, Computer Engineering/Electronics or equivalent).Minimum 5 years post-diploma experience in installing and supporting Desktop environment equipment in an enterprise environment (Oil and gas organization is preferred)Industry certification in major IT products, e.g. A+, Microsoft, Cisco, ITIL..etc.Good communication skills (oral and written).Proficient in the usage/application of standard diagnostic, test equipment and software tools.Able to communicate technical details and instructions in plain, non-technical language.Excellent interpersonal and customer-service skills.
Experience & Skills
Provide 1st and 2nd line IT technical support to resolve user and operational problemsInvestigate, diagnose and solve computer's software and hardware faults.Install, configure and troubleshoot computer hardware, software, systems, printers, scanners and other IT peripherals.Repair or replace defective IT components and assemblies.Provide basic user awareness and training.Implement cyber security controls resulted from cyber security taskforce, risk assessments, identified vulnerabilities, audits, etc.Maintain various technical documents, such as assets inventory of IT related assets.Provide IT support after working hours and during official holidays.The ability to work in different duty cycles and on-call support.
Qatar Petroleum is an integrated national oil company (NOC) responsible for the sustainable development of the oil and gas industry in Qatar and beyond.
Qatar Petroleum’s activities encompass the entire spectrum of the oil and gas value chain locally, regionally, and internationally, and include the exploration, refining, production, marketing and sales of oil and gas, liquefied natural gas (LNG), natural gas liquids (NGL), gas to liquids (GTL) products, refined products, petrochemicals, fertilizers, steel and aluminum.
Qatar Petroleum is committed to contribute to a better future by meeting today’s economic needs, while safeguarding our environment and resources for generations to come. Thriving on innovation and excellence, Qatar Petroleum is bound to the highest levels of sustainable human, socio-economic, and environmental development in Qatar and beyond.
For more information, please visit www.qp.com.qa
Qatar Petroleum is ranked in the Global Top 30 in Rigzone's Ideal Employer Rankings - find out more here.