Job Description We are seeking a professional with outsourced service management and communication experience to apply it in the area of the pension administration and communication in order to drive the best in class service to the participants of Shell pension funds in the Netherlands, whilst growing your career. Where you fit in
You'll be working for Shell Pensioenbureau Nederland B.V. that provides pension fund management services and advice to Shell pension funds in the Netherlands - Stichting Shell Pensioenfonds (SSPF) and Shell Nederland Pensioenfonds Stichting (SNPS).
This is a new role within a professionally challenging, fast changing and exciting environment, where you'll need to draw on your aptitude for adaptability, taking the initiative, strong focus on operational excellence and continuous improvement. What's the role?
As Communications & Pension Plan Analyst, you'll be providing advice and support for the Pension Plan and Communications Managers, overseeing the effective and efficient delivery of the SSPF and SNPS pension schemes by the external service provider(s). You will be acting as a liaison officer between the external service provider(s) and Shell internal stakeholders on SSPF and SNPS pension administration and communication matters. You will also contribute to developing and implementing the pension funds' communication policies and procedures.
With your diverse functional skillset and experience, sound understanding of outsourcing management, risk management and controls, you'll quickly grow a thorough understanding of the pension schemes, their administration processes and communication means, keeping abreast of key developments in pension, data privacy and other relevant legislation.
More specific duties will include:
- Developing of an annual administration and communication plan for SSPF/SNPS and monitoring its implementation by the external service providers.
- Coordinating and monitoring data transfer from Shell to the external service provider(s) and providing information and support to the external service provider(s) to enable them to efficiently and effectively execute their duties.
- Liaison within Shell and with external provider(s) to address queries and issues in the areas of pension administration and communication.
- Providing expert communication support, both in day-to-day work on a project basis.
- Ensuring compliance of SSPF/SNPS communication materials with Shell standards.
- Deputizing for the Pension Plan Manager and the Communications Manager.
Outward looking and able to work under pressure, you'll be able to call on your natural people skills to liaise successfully with the external service provider(s) and Shell internal stakeholders, and confidently nurture trust and generate shared views and collaboration across a range of diverse stakeholders and ensure delivery of results through external parties.Company Description
Shell Nederland BV is a platform for international collaboration, with Shell offering direct employment to around ten thousand people in the Netherlands alone, including roughly 2,800 non-Dutch employees from around 80 countries. Diversity is key at Shell Nederland, and our employees reflect the innovation that stems from a diverse workforce. By joining Shell Nederland, you will benefit from an unrivalled industry-leading development programme that will see you tap into a pool of expert knowledge that will help propel your career. Shell Nederland is the holding company of most Shell companies operating in the Netherlands. Shell Nederland also has an advisory and coordinating role in numerous areas.Requirements What we need from you
We're keen to talk to Dutch-speaking men and women who are also business fluent in English, and can show us a 'can do', highly motivated approach to work, eager to learn, combined with a proven ability to be supportive or challenging when necessary and deliver results through others. Alongside some experience within communications and/or, pensions operations or outsourcing management or another investor in the pension management or financial institution environment, we'd hope to see as much of the following on your CV:
- Evidence of a strong operational excellence focus, with good sound knowledge of controls and risk management.
- Proven experience of working with external service providers and other external stakeholders.
- Some experience of project management. Experience with execution of communication policies and
- Experience in the application of websites as a means of with digital communication.
- Demonstrable text writing experience, with the ability to write for readers at all levels.
- Project management experience.
Shell is a company with shared values. Honesty, integrity, and respect aren't simply a strapline: they are a part of everything we do. What's more, Shell is an equal opportunities company, and we place the highest possible value on the diversity of our people and our inclusive approach. Join us and you'll belong to a world where you can feel pride in your achievements and propel your career further.Women's perspective
We care deeply about fostering a truly diverse workplace. We believe in doing everything we can to make Shell as flexible, appealing and supportive a place for women to work as possible. We help with things like our formal (and informal) flexible working. Like our global and transparent pay policies, backed by a leadership team fully supportive of our diversity ambitions. And we'll foster your career through our Women's Career Development programme.People with an impairment
At Shell, we're all about top talent. End of story. We encourage anyone who may face an impairment to see Shell as a place where you'll be fully supported to grow and develop your career. It's as simple as that. If you'd like to apply, just let us know about your circumstances. We can support you throughout the process: from application, to interview, to your first day of a rewarding career with us.Disclaimer
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.
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Shell is an Equal Opportunity Employer.