Huntsville, Texas, United States
Huntsville, Texas, United States
Skills: Customer Service, Well Servicing & Testing
Experience: 2 + Years
Education: Associates/2 yr Degree/Diploma
Employment Type: Full Time Salaried Employee
Location: Huntsville, Texas, United States
In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.
Weatherford is one of the largest multinational oilfield service companies providing innovative solutions, technology and services to the oil and gas industry. The Company operates in over 90 countries and has a network of approximately 1,000 locations, including manufacturing, service, research and development, and training facilities and employs approximately 29,500 people. For more information, visit www.weatherford.com and connect with Weatherford on LinkedIn , Twitter , YouTube and Facebook .
Weatherford delivers innovative technologies and services designed to meet the world's current and future energy needs in a safe, ethical, and sustainable manner. Grounded by our core values and inspired by our world-class people, we are committed to being a trusted business partner to those we serve.
Generate and manages sales orders for outside and inter-company customers in a responsive and effective manner.
DUTIES & RESPONSIBILITIES:
Respond to quote requests from outside and inter-company customers.
Fill out contract, quotation and shipping forms.
As liaison between field and factory, communicate and coordinate with all liner hanger regions for the procurement of materials related to liner hanger products.
Arrange for and coordinate transportation of product to customer as required.
Assist customers with complaints concerning billing, referring complaints of product / service failures (Non-Conformance Reports) to designated departments for investigation.
Contact customers via phone or in person and receive orders for products.
Determine charges for product requested.
Collect deposits or C.O.D. payments, prepare change of address records, and issue change orders.
As liaison between field and factory, communicate and coordinate with all WFT regions for the procurement of materials related to HV products.
Ensure that factory has all information required to make and meet realistic delivery commitments.
Participate on cross-functional teams as required to achieve committed order ship dates.
Maintain and update customer list, price list, etc.
Supports corporate inventory management objectives.
Know and understand Weatherford Quality Policy and comply with all requirements of the Quality Systems Manual, Operating and Technical Procedures and Workplace Instructions.
Must understand and comply with all safety rules and company policies of Weatherford.
Work assignments carried out to the highest quality level.
Perform various other duties and activities as assigned by supervisor within the physical constraints of the job.
Proficient verbal communication skills
General knowledge of products to be sold and purchased
General computer knowledge
Must have basic reading, writing and math skills
Ability to interpret and follow a variety of instructions furnished in written, oral, diagram, or schedules form
Should be able to work and interact with all levels of personnel
2-5 years of Customer Service experience with in Oil and Gas or Manufacturing
The physical ability to immediately respond to emergency situations.
JD Edwards experience strongly preferred (not required)
Experience in a manufacturing environment strongly preferred
Transportation and Logistics experience preferred
Associates degree or some college preferred
Related professional certification coursework preferred
(e.g., APICS, ISM)
POSITION SPECIFIC DETAILS
Weatherford offers competitive compensation and benefits upon hire; including paid vacation to start, matching 401K program, comprehensive benefits program, and employee stock purchase program (ESPP) and opportunities for on-going training and career development. VEVRAA Federal Contractor - Priority Referral Requested
Weatherford is an Equal Opportunity Employer Females/ Minorities/ Veterans/Disabled and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Weatherford is one of the largest multinational oilfield service companies providing innovative solutions, technology and services to the oil and gas industry. We may be a large company, but we empower our team to create fresh ideas that challenge convention and break the status quo. Our employees are the key to driving our growth and success. Everywhere we operate, they are inspired to develop new and efficient ways of raising the bar to meet the needs of an evolving industry and solve our clients’ toughest challenges.
At Weatherford, you will work in an exciting, high-energy environment where we are making groundbreaking, award-winning advancements in oilfield technology. The opportunity to explore your potential is limitless.
Visit www.weatherford.com/careers to learn more.
Weatherford is ranked in the Global Top 10 in Rigzone's Ideal Employer Rankings - find out more here.