Company: Shell
Skills: Secretarial or Administrative
Education: High School/Secondary
Employment Type: Full Time Salaried Employee
Location: Singapore

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Job Description


Shell Treasury Centre East (STCE) is the Treasury Centre for the Asia Pacific region whose main activity is the provision of treasury servicees to the Group's businesses, including meeting liquidity and foreign exchange requirements.

The Back Office team is responsible for confirmation and settlement of all foreign exchange and money market deals transacted by STCE. The team also monitors and reconciles all the Treasury bank accounts for the region and handles all investigations and enquiries with these banks. In addition, the team supports Central Cash forecasting review and coordination activities for the East operating companies.


Execute all external and internal deal settlements and ensure all payments are made by SWIFT within the required cut-off times.

Monitor the Treasury SWIFT Interface System (TSI) to ensure all FX and Money market deals are confirmed electronically within the required cut-off time.

Work with the dealing team or relevant counterparty bank to resolve any unmatched or unconfirmed deals.

Perform daily bank vs Quantum reconciliations across all accounts managed by STCE. This includes ensuring that zero-balancing transactions have taken place and back valuations have been correctly applied.

Log investigations in the Investigator system and then work to resolve all investigations by contacting the dealing team, cash management bank or counterparty bank concerned.

Report investigation KPIs and root cause analysis to Head of Back Office in London for inclusion in compliance reports.

In the event of compensation claims with banks, negotiate settlement amounts payable to or receivable from the bank. Monitor the claim to ensure timely settlement.

Perform all daily control actions relevant to the back office activities and maintain appropriate records.

Ensure any manual payment requests and bank account transfers are processed correctly and on time.

Provide cover for the cash forecasting analyst.

Support Treasury systems upgrade projects by performing user testing and providing feedback to the project team as required.

Provide support to the Treasury Managers on projects. (e.g. M&A, business reorganisations, implementation of new countries/entities or migrations to Finance Operations etc)

Actively pursue process improvements including higher levels of automation and straight through processing.

Maintain up to date procedures manuals for back office processes.

Initiate requests for changes to Quantum static data where necessary.

Maintain the back office sections of the Business Continuity Plan (BCP). Participate in local and global BCP practice exercises at intervals throughout the year.

Participate in process improvement/change projects as required.

Act as focal point for the department's TRIM records management process.

Assist the Head of Operations on Cash Management initiatives including the monitoring of Primary Bank KPIs.


15 Countries (6 Free market, 9 Regulated)

External interfaces: Commercial banks across the Asia Pacific region and in London and New York. External auditors.

Internal interfaces: Dealers, Regional Treasury Managers, Finance Operations (cash forcasting, AP, audit), IT, Tax, FiB, Controllers in the region. Back office counterparts in Rio and London.

Company Description

Shell is one the largest foreign investors in Singapore and began operations in 1891. Today, we have more than 3,200 employees in Singapore alone. The Pulau Bukom Manufacturing Site today is the largest Shell refinery in the world in terms of crude distillation capacity, which makes Singapore a key regional supply and trading centre for Shell in the East. Singapore is the largest petrochemical production and export centre in the Asia Pacific region. Shell Jurong Island (SJI) manufactures petrochemicals to meet the fast-growing demand for these products in the region. We also have one of the largest single-branded retail networks in Singapore, providing customers with a wide range of quality products and services. When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.


Experience in Back Office work (bank or other corporate treasury)

Good written and spoken English.

Meticulous, strong attention to detail.


Ability to communicate clearly and professionally with internal and external counterparties by telephone and email.

Ability to explain and present clearly on BO processes, risks, and operating issues.

IT literate with Excel and Powerpoint skills.

Experience of SWIFT and Sunguard's Quantum System advantageous

The role involves interaction across the region hence requires the ability to work effectively with people who have different cultures, business customs and languages.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.

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