API to Offer Urgent's Web System to Industry

The American Petroleum Institute (API) and Urgent Technology Limited (Urgent) signed an agreement to offer Urgent's eMaintenance system to both API members and organizations throughout the U.S. oil and natural gas industry.

Urgent's eMaintenance system is an advanced, user-friendly web-enabled solution designed to capture and complete maintenance requests. Originally developed for retail sites in the United Kingdom, it is now used throughout Europe, in the United States, as well as Australia and New Zealand.

"The difference between what we offer now and what will be available through API, is the opportunity for smaller operators to access all the features and benefits of the system, whether they be 10 sites or 1000 sites, and for a per site per month cost," said Urgent Managing Director Malcolm Railson. "This system is designed to save significant amounts of time and money by allowing site managers to log maintenance requests immediately via phone, PDA, computer or fax, and know that the request has been sent to the nominated contractor, whose performance is then managed against agreed Service Level Agreements."

Through API WorkSafe™, API is helping to improve industry safety for service station owners by making sure their contractors have been trained to industry safety standards. To date more than 20,000 contractors have been qualified.

API WorkSafe™ is a service station contractor safety qualification program that identifies personnel who have received training for and passed on-line standardized exams covering the latest service station industry safety practices.

"With the API eMaintenance system, both members and non-members will have immediate access to more than 20,000 certified service station contractors," said John Modine, director of Global Industry Services at API. "For service station owners who have been struggling with managing their maintenance contractors, I am confident this product will save them considerable time and money."

It is anticipated that the system will be launched in Q3 2010. The eMaintenance system is anticipated to be adapted for use in other industry segments, such as refining.