Newsletter Subscription Help

With the growth of the Internet, there has been a conspicuous rise in unsolicited commercial email (spam) filling people's inboxes with unwanted email messages. In order to combat this rising problem, many Internet Service Providers (ISPs, such as AOL, Earthlink, etc) and corporations have implemented a variety of filters and blocking software to stop the unwanted emails from cluttering users' inboxes. But, many of these filtering efforts incorrectly classify legitimate and valuable emails, such as the Rigzone newsletters, as unsolicited or bulk mail, and therefore filter them out before allowing them to arrive in your inbox.

If you are having trouble receiving any of the Rigzone newsletters, chances are that your ISP, corporate email server, or personal anti-spam software is inadvertently filtering out our emails as spam. In order to help keep this from happening, please take the following steps.

Add Us To Your Email Address Book:
As a Rigzone newsletter subscriber, you may need to add Rigzone to your address book to continue to receive our email newsletters. Each Rigzone newsletter is sent from a different email account, so you will need to add the appropriate accounts to your address book depending on which newsletter(s) you receive.

  • Rigzone Daily News & Weekly News Summary:
       please add newsletter@rigzone.com and newsletter@rigzonemail.com
  • Rigzone Job Alert & Job Posting Notifications:
       please add jobs@rigzone.com and jobs@rigzonemail.com
  • Rigzone Equipment Update:
       please add market@rigzone.com and market@rigzonemail.com
  • Rigzone What's Next (Events):
       please add newsletter@rigzone.com and newsletter@rigzonemail.com
  • Rigzone Special Offers:
       please add info@rigzone.com and info@rigzonemail.com
For help with adding these addresses to your email address book, please read the instructions below that are appropriate for your email software:

Outlook 2000
Open the e-mail. Right-click on the FROM address. If unable to right-click, use CTRL + click. Click ADD TO CONTACTS on the shortcut menu. Click SAVE AND CLOSE in the Contacts pop-up.
Outlook Express
Open the e-mail. Right-click on the FROM name. If unable to right-click, use CTRL + click. Click ADD TO ADDRESS BOOK in the menu. Click OK on the Properties pop-up.
AOL 9
Open the e-mail. Click ADD ADDRESS on the right side of the screen. Click OK. Can't see images? In the upper right corner of the message window, click Show images & enable links.
AOL 8
Open the e-mail. Click ADD ADDRESS on the right side of the screen. Click SAVE on the pop-up screen.
AOL Netmail
Open the e-mail. Click ADD ADDRESS on the right side of the screen. Click SAVE.
Yahoo
Open the e-mail. Click ADD TO ADDRESS BOOK next to the FROM address. Click ADD TO ADDRESS BOOK again. Can't see images? In the upper right corner of the message window, click Show images & enable links.
Earthlink
Open the e-mail. Click ADD SENDER. The ADD TO ADDRESS BOOK pop-up appears with HP's name and e-mail address. Click YES.
Earthlink Webmail
Open the e-mail. Click ADD TO ADDRESS BOOK. Click SAVE on the next screen.
Hotmail
Open the e-mail. Click SAVE ADDRESS at the top of the message header. Click OK on the next screen. Can't see images? In the upper right corner of the message window, click Show images & enable links.

Hotmail Users also need to choose Mail Options, and identify the Rigzone newsletter under the Mailing List option.
MSN 8
Open the e-mail. Click SAVE ADDRESSES at the upper right of the screen. Select the checkbox next to the address you want to save. Click SAVE.
Netscape
Open the e-mail. Right-click on the FROM address. If unable to right-click, use CTRL + click. Click ADD TO ADDRESS BOOK in the menu. Click OK on the Address Book pop-up.
 

If Possible, Add Rigzone.com to Your Email "White List"
Some email service providers and corporate email servers allow you to add the Rigzone.com domain name to your list of accepted senders. This is referred to as "white listing", which causes your mail server to always deliver emails originating from the Rigzone.com servers. Check with your ISP or corporate help desk to see about "white listing" the Rigzone.com domain.

If your email server supports "white listing", add rigzone.com and rigzonemail.com to your "white list".

Personal Spam-Filtering Software
If you use personal spam-filtering software that runs locally on your computer (e.g. EmailProtect, CloudMark, spamNet, Qurb, etc.), you can add Rigzone to your local "white list" so that our newsletters will not be deleted/blocked by your spam filter. Depending on your software, you may either add the Rigzone.com domains to your "white list" or the specific email addresses from which the newsletters will be sent. For more details, please read the instructions above for adding us to your address book and "white listing" our domains.

Having Trouble Reading Our Emails?
If you are not seeing any of the images in our newsletters, you probably need to add our email address to your address book to allow the images to load. See the instructions above. Or, you may simply need to click the appropriate button/link to show images.

If the content of our email newsletters is unreadable or contains many strange characters, your email software probably does not support HTML emails. In this case, you should update your email preferences to receive the plain-text version of our newsletter instead of the HTML version.

Still Having Troubles? Need More Help?
If you are still having trouble receiving our email newsletters, please send an email to support@rigzone.com.