Company: Udelhoven Companies
Skills: IT - Sys Admin & Support
Experience: 4 + Years
Education: Bachelors/3-5 yr Degree
Location: North Slope, AK, United States, AK, US
Status: Active

In order to apply for this position, applicants MUST meet the following criteria. If your resume does not match these criteria, you will not be able to apply for this position.

Authorized to work in: US


This position will start in Anchorage for approximately 2 months, then deploy to the slope to begin rotational 2x2 schedule.


• Provide deskside and remote support for Personal Computing environments at the Client's North Slope location.
• Perform technical support, assembly, installation, repairs, and moving of computers, printers and peripheral hardware assemblies, and maintain hardware inventories for on-site and remote computer support to end users.
• Handling technically complex desktop support issues.
• Work independently and partner with multiple IT support team personnel in Alaska, Bartlesville, and Houston to provide seamless support to users.
• Provides training and consultation to end users. Provides expertise in the selection of standard hardware and software solutions to maximize efficiency and meet customer needs.
• Certified warranty & non-warranty repair of Dell computers and Hewlett Packard printers.
• Managing small to medium local projects for and participate in IT initiatives.


• A+ Certification
• High School Diploma/GED
• Legally authorized to work in the United States on a regular full - time basis without restrictions
• Three years of direct experience in troubleshooting Microsoft Windows Operating Systems
• Able to lift/move equipment up to 30lbs
• Able to work a 2 week on / 2 week off rotational schedule on the North Slope, Alaska
• Completion of North Slope Unescorted Training course (NSTC Certification)
• Valid Drivers License
• Knowledge of a broad range of technologies including: WAN/LAN, COE Desktop, Core Business Applications and Desktop Products
• Ability to give presentations to small or medium size groups
• Excellent verbal and written communication skills with direct customer interaction
• Ability to work well with local and global teams
• Willingness to continually learn
• Ability to champion change


• Bachelor's degree in MIS or Computer Science

image descriptionOther Jobs That Might Interest You