The facility, based in Altens Industrial Estate, has already attracted its first subscriber, leading North Sea operator CNR International (UK), who has signed up for five years. The Altens facility is the first of a planned three sites in the city, representing a £1.5m investment by Pragma.
Scott Leiper, Pragma Sales Director, said: "This is a diversification for Pragma, in response to customer demand for an 'insurance policy' against any incident that renders their offices inaccessible or their IT and communications infrastructure unusable. This could be anything from a leak, fire, flood, or major power outage.
"The response from our existing client base has been extremely positive, with four companies already signing Letters of Intent to subscribe to the Altens facility in addition to CNR already coming on board. Another facility will be opening in Westhill later this year, and a third is planned for the Bridge of Don in the first quarter of 2007, allowing businesses to subscribe to a facility located outwith the recommended practical exclusion zone for disaster recovery."
The Altens DRAGON facility comprises an environmentally-controlled computer room, meeting rooms, and an 84-seater open plan office area with desks, PCs and telephones, which can be configured according to client requirements. The facility is designed to accommodate a number of different companies simultaneously and can be expanded to allow for 130 seats if required.
Scott Leiper added: "We are not being prescriptive in what we are offering to customers with this new facility. Flexibility in meeting customer requirements is part of the Pragma ethos and we can provide whatever the client wants providing it fits in with other subscribers' requirements."
According to Scott, a lot of companies have business continuity plans but few have disaster recovery plans. As part of its DRAGON service, Pragma is also offering to help businesses design the process and procedures they need to put in place to know when and how to invoke a disaster recovery plan.
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