In 2015, more than 154,000 convenience stores throughout the United States booked nearly $550 billion in total sales, according to the Washington, D.C.-based National Association of Convenience Stores. Given the multitude of convenience and fuel retailing choices U.S. consumers enjoy, which "c-stores" lead the pack in brand loyalty?
GasBuddy.com, which tracks retail fuel prices, has unveiled its first-ever rankings of the top c-store brands throughout the U.S. A GasBuddy spokeswoman told Rigzone the company, which recently introduced a rating and reviews feature on its free mobile application, based its findings on more than 7 million customer-generated user ratings of c-store retail experience from March 1, 2016, through Feb. 28, 2017.
Ratings focused on four main categories – Cleanest Restrooms, Best Coffee, Best Customer Service and Overall Experience – and compared 131 different c-store brands with at least 30 locations, the company noted. The top five winners in each of the four categories include:
BEST CUSTOMER SERVICE
GasBuddy has also released a map highlighting its users' choices for the top c-store brand in each state.
Have a news tip? Share it with Rigzone!
WHAT DO YOU THINK?
Generated by readers, the comments included herein do not reflect the views and opinions of Rigzone. All comments are subject to editorial review. Off-topic, inappropriate or insulting comments will be removed.
More from this Author
Most Popular Articles