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IT Analyst Long Lake JR#2649
Employer:
Nexen Inc.
Updated: Nov 5 2009
Desired Expertise: Information Technology
Experience: 3+ years
Education: Bachelors/3-5 yr Degree
Location: Fort McMurray, Canada
Reference Code: 2659

Job Description:
Nexen has an excellent asset base and big opportunities for employees.  What we do and how we do it means you get the chance to do more at Nexen.

Working for Nexen, the operator of Long Lake, is an opportunity to work for one of the top companies in Canada.  Nexen is a Canadian-based oil and gas company with international operations.  We're committed to working collaboratively, building our assets and finding new ways of developing our oil and gas resources - conventional and unconventional - through innovative adaptation of technology.  This leads to a sustainable outcome, creating value for all of our stakeholders.  At Nexen, it's not just what we do that makes us worldwide leaders - it's how we do it.

Long Lake is Canada's newest major oilsands development and the first to integrate in-situ Steam Assisted Gravity Drainage (SAGD) technology with onsite upgrading on a large scale. With input capacity of 70,000 barrels per day of bitumen, Long Lake is the largest SAGD facility in the world. The facility also employs a unique and proprietary upgrading solution that results in production of a Premium Synthetic Crude (PSCTM) oil that is superior to any other produced from the Canadian oilsands - at a distinct cost advantage over other operations.

Long Lake is located approximately 40 km southeast of Fort McMurray, in the Athabasca oilsands of northeastern Alberta. The lease is estimated to hold approximately six billion barrels of bitumen. As operator, Nexen is currently focused on ramping up production to reach an output capacity of 60,000 barrels per day of PSCTM.

This position is a Fort McMurray based position; therefore relocation is required. We offer highly competitive housing/rental assistance programs to all successful candidates.

Nestled in the boreal forest at the confluence of four rivers, Fort McMurray is a thriving, modern and culturally diverse city of 80,000 people. It's a vibrant community rich in history, with an unlimited potential for the future. Fort McMurray offers an attractive lifestyle for individuals and families, including state-of-the-art recreational and cultural facilities, big-city amenities and, of course, the great outdoors.

Position Overview:

This position ensures that a solid and reliable computing infrastructure is supported and maintained, including hardware and software.  This involves a strong commitment to customer service and 24x7 operational support of the Long Lake computing environment.

Job Duties/Responsibilities:

  • Install, configure, test and troubleshoot PC hardware, peripheral devices and software.
  • Investigate, resolve and document software and hardware issues. Maintain documentation.
  • Provide application support and user training for Microsoft software and hardware.
  • Maintain general office technology environments including fax machines, photocopiers, and business phone systems.
  • Promote IT Processes and interact with users to ensure that existing service level agreements and expectations are maintained.  
  • Ensure high level of customer satisfaction.
  • Provide 24x7 support for the local PC desktop environment and application servers. This includes end-user support, hardware/software inventories, procurement, hardware and software installation, upgrades, patches, backups, anti-virus and standards and audit compliance.
  • Limited LAN and PBX/ Voice System support including backup routines, restores, user maintenance, network security, anti-virus updates, and basic network troubleshooting.
  • Assist in maintaining cabling infrastructure.

Education/Experience:

  • 3 years experience in a fast-paced I/T support environment.  
  • Tight adherence to corporate standards, rigorous planning, testing, and execution is essential.  
  • Ability to develop and maintain strong working relationships with a varied client base.  
  • Independently manage and prioritize multiple tasks and projects simultaneously.  
  • Possess strong analytical and problem solving skills.

Nexen Inc. offers a competitive compensation and benefits package and excellent opportunities for growth and advancement.

No agency or telephone inquires please.

Only resumes of candidates being considered will be acknowledged.

Apply Now

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